Choose H264 from the dropdown menu and choose a high enough profile and level. Then TYPE the values in to the resolution settings because AME might freak out if you drag it to an invalid value.
I’d guess that the Roxio whatever Capture makes variable frame rate files like some cellphones do. The files play fine in a media player but they won’t sync in NLEs that are expecting a constant frame rate.
Quantel iQ has an option to choose either an inclusive or exclusive out point. I’ve found out it just messes me up even more when there are couple of users with their own preferences.