Do you have a merchant account? it doesn’t appear so. You cannot charge a person’s card unless you are an authorized merchant, signed up with a bank. Talk to someone at your bank. Also, ask about taking cards over the phone and over the internet. It’s all different processes and companies.
When you get your company going, your rental contract will have to have a clause that contains an agreement that the renter will be liable for damage or loss. A rental company here in Phoenix allowed us to use their contract word for word and it has helped us a lot.
Lastly, there is a software program written specifically for video rental companies. Look into it.
The first people you need to hire are: an attorney, an accountant, and an insurance person.
What, exactly, do you plan on having in your inventory?
Good luck.
Steve Wargo
Tempe, Arizona
It’s a dry heat!
Sony HDCAM F-900 & HDW-2000/1 deck
5 Final Cut (not quite PRO) systems
Sony HVR-M25 HDV deck
2-Sony EX-1.