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“No Image” when trying to import clips using XD cam transfer
Hi!
I got the EX1 a few days ago and I am trying to get my first clips into Final Cut Pro using a Mac. I’ve downloaded XDcam Transfer, and the Clip Browsing software and everything else. But everytime I connect my camera to my computer using the USB, XD cam Transfer opens and “sees” both of my cards and even sees the clips (and displays the lengths and info. for each clip) BUT it says “No image” when I try to view the clips. So each clip says “No Image”.I read a thread from earlier this month where I think this problem was discussed, but it hasn’t helped.
Is this an I.Link problem? In my camera’s “Other” menu, the option to enable or disable I.Link is grayed out, so if you think that’s the problem, please let me know how to access that menu.
-2 other issues that could be related:
1) I installed the Clip Browser software onto both my Mac desktop and laptop successfully, but when I try to open Clip Browser, it says it’s “not supported on this system”. Could not being able to open Clip Browser have to do with not being able to see the clips in XD cam transfer?2) When I open the actual 8GB memory card where my clips are stored and open the BPAV file and get down to where the MP4 clips are, when I click on them, they say the movie contains “invalid data”. What?
Could that be the problem? If so, I have no idea how I could correct that since I don’t think I’m doing anything wrong when I actually shoot with the camera.I’m sure this can be solved easily, but I’m so new to this system that I’m totally lost.
Thank you very much for any help you can provide…
Sarah Weinstein