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Activity Forums Sony Cameras “No Image” when trying to import clips using XD cam transfer

  • “No Image” when trying to import clips using XD cam transfer

    Posted by Sarah Weinstein on January 26, 2008 at 12:00 am

    Hi!
    I got the EX1 a few days ago and I am trying to get my first clips into Final Cut Pro using a Mac. I’ve downloaded XDcam Transfer, and the Clip Browsing software and everything else. But everytime I connect my camera to my computer using the USB, XD cam Transfer opens and “sees” both of my cards and even sees the clips (and displays the lengths and info. for each clip) BUT it says “No image” when I try to view the clips. So each clip says “No Image”.

    I read a thread from earlier this month where I think this problem was discussed, but it hasn’t helped.

    Is this an I.Link problem? In my camera’s “Other” menu, the option to enable or disable I.Link is grayed out, so if you think that’s the problem, please let me know how to access that menu.

    -2 other issues that could be related:
    1) I installed the Clip Browser software onto both my Mac desktop and laptop successfully, but when I try to open Clip Browser, it says it’s “not supported on this system”. Could not being able to open Clip Browser have to do with not being able to see the clips in XD cam transfer?

    2) When I open the actual 8GB memory card where my clips are stored and open the BPAV file and get down to where the MP4 clips are, when I click on them, they say the movie contains “invalid data”. What?
    Could that be the problem? If so, I have no idea how I could correct that since I don’t think I’m doing anything wrong when I actually shoot with the camera.

    I’m sure this can be solved easily, but I’m so new to this system that I’m totally lost.
    Thank you very much for any help you can provide…
    Sarah Weinstein

    Don Greening replied 15 years, 2 months ago 11 Members · 23 Replies
  • 23 Replies
  • Michael Palmer

    January 26, 2008 at 2:53 am

    Sarah
    You need an Intel Mac to run the XD Cam Transfer software for use in Final Cut. You can’t transfer these files any other way.

    Good Luck
    Michael Palmer

  • Don Greening

    January 26, 2008 at 3:01 am

    [Sarah Weinstein] “n my camera’s “Other” menu, the option to enable or disable I.Link is grayed out, so if you think that’s the problem, please let me know how to access that menu.”

    Sony Transfer Tool doesn’t use the iLINK port to transfer the clips. It uses USB only. So hook your camera up to your computer using the supplied USB cable and transfer your clips that way.

    The iLINK port will be grayed out because you have to have something like an HDV deck or a Firestore drive to transfer to. The iLINK port is only to transfer HDV files, since the EX1 will record in that mode as well as the higher quality XDCAM.

    [Sarah Weinstein] “but when I try to open Clip Browser, it says it’s “not supported on this system”.”

    You didn’t provide any info about your system(s) but in order for everything to work you need FCP v.6.0.2 and Quicktime v.7.3 otherwise the XDCAM EX codec won’t be available for you to view or edit your clips within FCP. In addition, Sony’s clip browser only works on Intel Macs with a minimum of an Intel core 2 duo chipset. On the other hand, Sony’s Transfer Tool will work on both Intel and Power PC Macs.

    Post back after you’ve tried transferring your clips using the above recommendations and are still having issues.

    – Don

  • Sarah Weinstein

    January 26, 2008 at 6:37 am

    Hi!
    Thank you so very much for taking the time to reply. I’ve got a PowerPC Mac and a Powerbook G4 and FCP Studio (version 5) So it looks like from what you’re saying that I need to upgrade to FCP 6 and the latest Quicktime version. I’ll try it and see what happens.
    Thanks again!
    Sarah

  • Don Greening

    January 26, 2008 at 7:38 am

    [Sarah Weinstein] “So it looks like from what you’re saying that I need to upgrade to FCP 6 and the latest Quicktime version.”

    After you’ve purchased FCS2 and installed it make sure you run Software Update from the System Preferences icon in the Dock to make sure you end up with FCP 6.0.2. You also need to have at least OS 10.4.11 installed on your computer as well.

    NOTE: Even though the latest QT version is 7.4 I would highly recommend you DON’T install this latest version, as there are major issues with this version and the pro apps at this time. Upgrade your QT program to 7.3 only.

    Then from the CD that came with your XDCAM EX install the Sony Transfer Software and SxS Pro Card driver software. Don’t worry about the Clip Browser Software because you won’t be able to use it on your PowerPC Mac anyway.

    Then you’ll be good to go.

    – Don

  • Chris Babbitt

    January 26, 2008 at 3:38 pm

    Don,

    I’m really confused on this issue about what works and what doesn’t on a non-Intel Mac. I have a Power Book that I would like to be able to use with my EX, but I thought that you need the clip-browser software in order to do the .mov conversion that is required for FCP. Is it possible to transfer & edit EX files in a G4 Powerbook?

  • Michael Palmer

    January 26, 2008 at 3:53 pm

    Don
    I didn’t get the XD Cam Transfer software on my disk, did you?
    Here is the link to where I downloaded it and perhaps Sarah will need this too.

    https://www.sony.co.uk/biz/view/ShowProduct.action?product=PMW-EX1&site=biz_en_GB&pageType=Overview&imageType=Main&category=XDCAMCamcorders

    Good Luck
    Michael Palmer

  • Craig Seeman

    January 26, 2008 at 4:14 pm

    Sony Transfer Tool works on G5 just fine.
    The Clip Browser requires Intel.

    I’m using Sony Transfer Tool and FCP 6.0.2 on G5 and they work FINE.

    [Michael Palmer] “Sarah
    You need an Intel Mac to run the XD Cam Transfer software for use in Final Cut. You can’t transfer these files any other way.

    Good Luck
    Michael Palmer “

  • Craig Seeman

    January 26, 2008 at 4:22 pm

    You do NOT need an Intel Mac to use the Sony Transfer Tool.
    You WILL need SxS driver which works on both Intel and G5.

    Sony Transfer Tool is NOT on the CD. It is nearly impossible to find on the USA Sony site and I’ve complained to them about this.

    Link to USA site. You’ll need version 2.1 which is 2nd from top. Talk about POOR web design!

    Link to UK site Much easier to figure out! Downloads on the lower right.

    Sony Clip Browser is Intel ONLY.
    On Mac, Clip Browser is only for viewing and copying files from card.
    It does not require FCP 6.0.2

    Sony Transfer Tool runs on my G5 just fine.
    Sony Transfer Tool allows one to view files (with codec installed if you have 6.0.2) and rewraps the .mp4 to .mov (for use in FCP 6.0.2 or viewing in QuickTime).
    Sony Transfer Tool can be used as a Stand Alone App or as plugin in FCP 6.0.2.
    I suspect Sony Transfer Tool will work without FCP 6.0.2 (XDCAM EX codec) installed but that might limit you to rewrapping without clip viewing.

    XDCAM codec at 35mbps VBR is a bit more demanding than HDV 25mbps CBR but any computer that can handle HDV can probably handle XDCAM. My aging Dual 2.3GHz G5 can edit XDCAM without issue (cuts and dissolves) so your iMac should certainly handle it.

  • Don Greening

    January 26, 2008 at 6:39 pm

    Now I remember that I’d downloaded the Sony Transfer Tool before my EX1 had showed up. I guess I never actually looked on the Sony CD to see if it was there but just assumed it was. My mistake. I’ll give myself ten lashes for that. Now I’m wondering why Sony wouldn’t include such an integral piece of software with their camera.

    The Sony Clip Browser software works fine on my Macbook Pro (Intel Core 2 Duo) and the EX files can be viewed natively within the program as along as your have the driver software installed so the computer can see the card in the Express slot.

    I only have FCP 5.1.4 on this machine so the EX clips are not viewable using the Transfer Tool.

    – Don

  • Craig Seeman

    January 26, 2008 at 10:16 pm

    [Don Greening] “Now I remember that I’d downloaded the Sony Transfer Tool before my EX1 had showed up. I guess I never actually looked on the Sony CD to see if it was there but just assumed it was. My mistake. I’ll give myself ten lashes for that. Now I’m wondering why Sony wouldn’t include such an integral piece of software with their camera. “

    Give Sony 100 lashes then. Bad enough it’s not on the CD. Worse is that it’s nearly impossible to find on their USA website. BTW, especially for you Don, the ony Canada Site Doesn’t even have the EX1 listed let alone the software!

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