Stan Jones
Forum Replies Created
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Since the audio doesn’t make it to compressor, I would look to Premiere. For example, did you mute the audio and forget to turn it back on? Not an uncommon cause of no audio…
Stan Jones
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[Heather Krause] “Do you have any thoughts on how to make a motion menu or a video play within the menu (then they click this motion thumbnail and it goes to a full screen video)”
Read up on video thumbnails. The video playing in the thumbnail must be from the timeline you link to.
Stan Jones
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[Heather Krause] “then I’d import that same menu and it would pop up in encore as the original menu design not the psd I’d edited together”
Copy that file (might as well be to a location outside the Encore project folder), then rename it, then import it as menu. It is changed then, right?
Did you try what I suggested?
Stan Jones
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I’m not sure what you mean by:
“when I do it’s open in photoshop as the current version already….”
Are you closing the menu in Photoshop?
In any event, make sure you close the menu in photoshop before switching back to Encore. If that doesn’t work, try saving it 3 times in Photoshop before switching. (I never had this problem, but I know this was an issue for some users, and that fixes it.) If that doesn’t work, quit everything, restart your computer, and see which menu appears when you reopen.
I worry that your project is corrupt. Not really any way I know of to fix that for menus. Any motion in this menu?
Stan Jones
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An mpg (i.e. a muxed mpeg fle) requires Encore to demux into the streams before it can remux them into the vob. I think it is just considered better practice to use demuxed files.
This may have nothing to do with the cause for your errors. When I was testing the pgc errors in CS3, I could narrow the error down to a 10 second section, which did not fail when Jeff Bellune tested it on his system. I was convinced it was a combination of hardware/software that was only a problem for some other set of unknown conditions. Jeff was never convinced (I don’t think) that there was really a problem that couldn’t ultimately be accounted for. But we never found it.
We don’t know that about your error. Unequal lengths of video/audio is not correct. Having the delete xmpses file is a great workaround for getting projects done.
Stan Jones
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A workaround for the “old” pgc error in CS3 was to delete the xmpses etc files. The core of the error appeared to be chapter information. Not all users experienced the problem. (I was one who did.)
The problem, as it occurred then, does not appear in CS5, 5.5, or 6. All the pgc error seen in CS6 appear to be “real” errors.
For the record, confirm you are using CS6, and that it is updated (6.0.2).
Your error has the “look” of the CS3 error, which always reported the location of the pgc error at the end of the timeline.
I can’t follow some of your workflow, but it appears you are saying that in the earlier workflow, you were already deleting the xmpses file.
Stan Jones
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Do you get the error if you add no chapters?
I would do a test using shorter sequences. No error would not prove much, but getting an error would.
Seems to me that there was some difference re export vs queue re mercury settings. It should not, of course, create any problem like this.
Stan Jones
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I assume you are using the MPEG2-DVD presets for the export either way? What are the specific settings?
Use Mediainfo or gspot or similar to compare the resulting files. Post your results.
Stan Jones
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You replace the asset from within Encore. Try putting it back (!); then select it and use “replace asset.” Be sure the new file is not named the same.
With it already deleted, I don’t know if you can get it to work.
Stan Jones
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I can’t see the image very well. One thing that can create this is having added a full background image without replacing the “background” layer in the psd menu. Encore replaces that layer with the motion menu. If you add, for example, a new background layer called “My background,” and leave the psd background layer, all looks well until you add a motion background, which mysteriously doesn’t work.
Your additional work may have inadvertently fixed this, or it may have been due to another issue. Perhaps using the muxed asset rather than demuxed.
Stan Jones