Stan Jones
Forum Replies Created
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> “Encore is now discontinued even for people who previously purchased the software with the non-CC version of CS6”
It may be complicated by various factors, but you can still install and run a purchased/licensed (perpetual) copy of CS6. And Encore still runs for me on Win10.
The problem is that you may not be able to get the install files and often the updates do not work.
So that leaves most users who still need DVD/BD delivery with the problem of finding alternatives.
Stan Jones
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Encore and Photoshop do some odd things with the pars. The Encore psd’s are the same as before the CS4 par change, but when EN sends them to PS, it gives PS an instruction.
However, for highlights to be off by very much, it generally requires the psd size to be wrong OR for the highlight layer to have been moved while in PS.
I would test by creating a new EN project, add one menu from the EN library, and see how that looks. Don’t edit in PS or anything.
Stan Jones
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Isn’t that the point of the blu-ray popup menu? You use the remote popup button.
I don’t recall if the popup stays on until you click to remove it, or whether that is a player feature.
Stan Jones
And lookee there! The virtual Jeff Bellune. I miss you!
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This is not normal, so I’d assume you have some setting that is off. So look for things you don’t normally consider:
Are you sure you created the project as NTSC and not PAL?
Are you sure you have the menu set to be 16:9? (Your 1.21 par suggests you have a widescreen project.)
You are making a DVD, correct?
What are you changing when you edit the EN menu in PS?
Use rewriteable disk for tests.
Stan Jones
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Just FYI. If you were using Encore solely because you had a subscription, then yes, no option. If you originally purchased Encore as part of CS6, you may still be able to use it.
Having your original boxed set helps. Having a download from a third party seller may work.
Log in to your Adobe account. Find your registered products. If you have a CS6 license, note the number. Contact customer support. If you bought the download product from Adobe, they may provide a link to the necessary files.
Stan Jones
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Adobe stopped allowing the use of Encore (any CS6 product) under the Creative Cloud subscription. This means that you can only use it if you purchased it while CS6 was being sold. So your easiest option is if the actual disks were purchased. If you purchased it directly from Adobe by download, you may be able to get the download from them.
If Encore/CS6 was registered with Adobe, the account will have the serial number. But you need the credentials used to log in.
If you are unsure, call Adobe customer service.
Stan Jones
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I’d be surprised if you can workaround Encore’s abstraction layer method for making animated buttons, but you’ve done a great job working around the video size itself. Let us know!
I’ll look for my notes on a workaround method I recall. As you’ve discovered, the workaround requires specifying video from a different timeline than you are actually using.
The other way to go about this is to abandon Encore for creating the motion background. Ultimately Encore is doing what you can do by creating the final motion background (a bunch of picture in picture snips). Since they’re scaled down, maybe Encore would be happy with a “full size” video for that.
I found my notes. Unfortunately, I simply kept links. One goes to an Adobe forum thread that has not been carried over to the new forum. And the other is to a tutorial that is the poster’s source for his method, and that link is also no longer available. The tutorial was:
https://www.eyescreamfactory.com/tutorials/add-videos-to-adobe-encore-menus.htmlThe forum post as: https://forums.adobe.com/thread/1191788
I did a little searching, but did not find any archived pages or the like for either of them.
Stan Jones
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See this announcement from May 2019:
https://theblog.adobe.com/changes-to-creative-cloud-download-availability
We think it was part of some licensing/legal set of issues. The relevance is that PR CS6 is no longer available as part of a cloud subscription, and therefore no EN CS6.
All the download links are gone. If you have a purchased/licensed copy, you can install under your license number. Adobe support can provide a download link if you can show you have a license – a simple matter if you registered with them. I think CS4/CS5/CS5.1 also work, but there are no guarantees.
There are several threads on this and on discussions about alternatives to EN in the Adobe forums.
Stan Jones
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Are you certain that the menu pixel size and par is correct for the Blu-ray version?
Stan Jones
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Yes, I forget how limited the defaults are.
But the real solution is to not allow Encore to transcode. How did you add the “buttons”? Buttons added from the library have a text layer that will require transcoding.
Stan Jones