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Peter Garaway
September 30, 2013 at 8:31 pm in reply to: Premiere Pro CS6 HDV Capture crashes when playback engaged

Uninstall CS6. Reinstall install and use this update to 6.0.4. Don’t update to 6.0.5 😉

https://www.adobe.com/support/downloads/detail.jsp?ftpID=5628

Peter Garaway
Adobe
Premiere Pro
Peter Garaway
September 30, 2013 at 8:04 pm in reply to: Premiere Pro CS6 HDV Capture crashes when playback engaged

Hi Declan,

Are you running Premiere Pro 6.0.5? There have been some reports of Premiere crashing when capturing with some (not all) HDV camera.

You may want to revert back to 6.0.4.

Sorry for your troubles.

Peter Garaway
Adobe
Premiere Pro
Peter Garaway
September 28, 2013 at 12:15 am in reply to: Video wont drag from project to timeline in PP CC

Hi Robert,

It sounds like you don’t have a sequence created. Try this

Peter Garaway
Adobe
Premiere Pro
Peter Garaway
September 19, 2013 at 8:27 pm in reply to: rendering working area?

Hi Glo,

Are you sure your Work Area Bar is enabled? You can verify this by going to the Timeline wing menu and making sure Work Area Bar is checked.

Also if it is checked you may want to try Reseting your preferences. Hold down Shift-Option while Premiere is starting. Once you see the splash screen you can let go of the keys.

Hop this help,

Peter Garaway
Adobe
Premiere Pro
Peter Garaway
September 18, 2013 at 11:24 pm in reply to: Video wont drag from project to timeline in PP CC

Hi Logan,

In your your audio Source Patching track do you see a little plus sign? If so, right-click on it and select Add Tracks to Match Source from the context menu. You may be seeing experiencing this behavior because your current sequence has few audio tracks than your media your attempting to bring in.

If this is not the case a screen shot of your Timeline would be helpful.

Best,

Peter Garaway
Adobe
Premiere Pro
Peter Garaway
September 13, 2013 at 4:57 pm in reply to: Premiere Pro CC Lumetri: only a few color effects seem to be working…

Hi Peter,

Same question I asked Rex. Can you tell us about your system? GPU, third party software, ect… Also which effects are causing you problems?

Best,

Peter Garaway
Adobe
Premiere Pro
Peter Garaway
September 13, 2013 at 4:52 pm in reply to: Premiere Pro CC: Position FX from timeline doesn’t work?

That is a very good question 😉

Peter Garaway
Adobe
Premiere Pro
Peter Garaway
September 13, 2013 at 4:51 pm in reply to: Slow Premier Pro & crashing – any reason ?

Go to whenever you have saved your Media Cache and Media Cache Files (2 separate folders) and delete those.

When Premiere crashes a OS dialog should appear that says “Problem Report for Adobe Premiere Pro CC”
Click the Show Details button. Copy and paste all of the text into a text file. That information will hopefully give us a idea on whats going on.

Let me know if you have any other questions.

Thanks,

Peter Garaway
Adobe
Premiere Pro
Peter Garaway
September 12, 2013 at 4:40 pm in reply to: Premiere Pro CC: Position FX from timeline doesn’t work?

Hi David,

Position has been listed in the FX menu forever but it has never done anything. This is because Position has two separate parameters to adjust and the rubber band wouldn’t know which one you wanted. Same rule is true for Anchor Point. All effects with with one parameter to adjust will work under the rubber band.

Best,

Peter Garaway
Adobe
Premiere Pro
Peter Garaway
September 12, 2013 at 4:32 pm in reply to: Up Down key

Hi John,

Make sure you have your tracks targeted (V1, V2, ect….)

This should work as you expect.

Peter Garaway
Adobe
Premiere Pro

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