Paul Fx
Forum Replies Created
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While Noah makes some good points, I’d have the thing looked at as soon as you can, I had some problems with my DVX and had to have the whole lens assembly changed. 4 times in the shop with less than 30 hours on it and the focus is still a little dodgy.
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Tim, send your email address to support@borisfx.com and I can send you the steps to fix your problem.
Paul -
Paolo, Unfortunately, you are correct, RED won’t work on the Intel Macs as a plug in. It will work as a stand alone application though, when used with Rosetta.
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In Start > Control Panel > Display, go under the Settings tab and click on Advanced. See that the DPI for your computer is set to Normal (96 DPI)it should be in the General tab.
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Daddybear, let’s start with the basics here, close out of all Boris and Avid programs and then trash your preferences(Mac) or .ini file (Windows). If that doesn’t do it, uninstall and reinstall FX/Graffiti. If you need any further assistance, please feel free to contact me at support@borisfx.com
Paul -
Jim, this is Paul one of the tech guys at Boris. could you please fill out our support form and send to me? this way I can figure out what’s wrong a little quicker.
thanks,
Paulhttps://www.borisfx.com/support/problem_form.php