[Matt Rhodes]

Hi Jay.

We currently don’t allow you to modify the anchor point of groups.

I’m looking at your project now.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi Matthew.

I don’t believe we currently support Combustion.

Depending on the product, we support
Adobe After Effects and Apple Motion/Final Cut Pro.

We also have some standalone applications that can
be used to create movies that can be imported into Combustion.

Take a look: https://zaxwerks.com/product_comparison.shtml

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi Wadro.

There is an “Offline Camera” checkbox above the 3D preview window
in ProAnimator. Make sure it is unchecked to remove the camera’s Offline status.

Let us know if you still have questions.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi Rob.

You’ll probably need to upgrade to the latest version.

Check out:
https://zaxwerks.com/download

Let us know if you’re still having trouble.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi Rob.

Are you experiencing problems with OS X 10.5?

Let us know if you are.

Thanks.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi Homers.

Are you able to run the PA standalone application?
Can you save scenes with that?

Please email me offline. I may need to send you
a debug version of the software to further narrow
down where the problem lies.

Email: matt@zaxwerks.com

Thanks.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi Brian.

Can you send me your Reflector project
and give me a few instructions to follow
in order to replicate the problem?

Send files to: matt@zaxwerks.com

Thanks.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi JonnyHal.

Can you send me your project?
I’d be happy to take a look.

Usually, if you remove the PA plug-in
from the AE plug-ins folder (temporarily — put
it in a safe place), and reopen the project,
AE will ignore those effects, giving you the
opportunity to delete them from your Comps.

This requires you to recreate your PA scenes,
but at least the rest of your projects remain intact.

Email your project to: matt@zaxwerks.com

I’ll see if the projects are corrupted or not.

Thanks.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi Homers.

Can you tell us the exact message that is shown?

Thanks.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi Jerit.

Can you please send me an offending file?
I’d be happy to take a look.

Send files to: matt@zaxwerks.com

Matt Rhodes
Zaxwerks, Inc.