Matt Mullen
Forum Replies Created
-
Hmm, so no error messages at all?
Let’s first try trashing prefs.
Navigate to the Mac HD> Users> Current User> Library> Preferences.
In here locate and delete the Media 100 and/or media 100 Suite preferences
folders.Also there should be some files that begin Com.Media100. Delete all of
these except the com.media100.Registration.plist file -
when it crashes does it give you an error screen. It should give you the option to generate an error report.
-
Danielle,
Are you Importing or Acquiring from tape?
does it crash immediately? This is HDV footage coming Fire Wire?
If you are getting a crash log could you send it to support@media100.com
-Matt M.
-
Check this thread: https://community.avid.com/forums/p/69984/391289.aspx
-
Can you send us the project that is crashing along with the steps to make it crash.
my e-mail is mattm@borisfx.com
-
Dynamic link is the Adobe feature that allows you to send clips from Premiere Pro to After Effects.
This is what the error is pointing too.
If you are not using this can you clarify what and when the behavior is you are seeing? Can you post screen shots.
Are you getting a crash and then you get the errors when you re-launch.
-
My hunch is you are using AE via dynamic link?
If you just bring a clip into AE not via dynamic link do you still get crashes?
-Matt M.
-
Johnny,
I’m curious. What graphics card are you using?
-Matt M.
-
Robert,
Can I get the complete error message?
-
What graphics card and driver are you using?
-Matt M.