Luke Maslen
Forum Replies Created
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Hi,
We haven’t tested the Canon HV20 as we haven’t seen one yet. Can you please provide me with some links to these other reports you’ve seen? Hopefully we’ll be able to get one in soon for testing. We’ve been extremely busy with preparations for NAB but when the engineers return after the show, we should have more time to test new camera models including the Canon HV20 as we’d definitely like to support it.
Regards,
Luke Maslen
Blackmagic Design -
Hi,
I’m not sure why Premiere is encountering an error exporting to a QuickTime 10-bit file and I haven’t heard of other reports in this forum. Is the AVI file that you are attempting to use in Final Cut Pro an 8 or 10-bit file? While Final Cut Pro will open an 8 or 10-bit QuickTime file which has been created on a Windows PC, it will only open 10-bit AVI files and not 8-bit AVI files due to cross-platform technicalities. So please make sure you are testing with a 10-bit AVI file.
Finally, if you a desperate for a quick solution, you could simply play out of Premiere and the DeckLink HD card and recapture the HD-SDI output in to Final Cut Pro with a DeckLink HD card. There will be no loss of quality as it will all happen with uncompressed HD-SDI video so the result will be perfect. This is not a solution to the above problems but you might find it to be a good, temporary workaround.
Regards,
Luke Maslen
Blackmagic Design -
Thanks Bob,
I’ll pass on your comments to the engineers at NAB. If you’re at NAB, please drop by our stand and check out the new products in action.
Regards,
Luke Maslen
Blackmagic Design -
Hi Justin,
Unlike HDV, the ProRes codec is a full resolution (1920 x 1080) codec so I think you will like it as you mentioned you want to move away from the HDV codec.
It’s fun that we’re able to deploy this codec throughout our product range from the Multibridge Eclipse and DeckLink HD series cards to the $249 Intensity card 🙂
Regards,
Luke Maslen
Blackmagic Design -
Hi,
I’m glad to hear that you’re enjoying the Intensity card. ProRes is simply another codec so it’s easy for us to support it with a driver update once Apple release Final Cut Studio 2. ProRes adds yet another great option to the list of professional compressed codecs provided by Final Cut Pro.
Regards,
Luke Maslen
Blackmagic Design -
Hi,
S-video is better than composite but still not wonderful. Component is much better quality and it would be good if you could test with a component monitor and see if it looks clearer to you. Many LCD TV’s have component input on them as well as HDMI. However I’ve noticed that the analog inputs on many LCD TV’s can be quite poor so it’s a good idea to use a high quality component monitor whether it be a BVM or PVM or perhaps an LCD TV with low-noise analog inputs.
Please also ensure that you are running the latest Multibridge 6.1 drivers.
Regards,
Luke Maslen
Blackmagic Design -
Hi,
I believe the fix to overcome this limit in your card will be in the DeckLink 6.2 drivers which are due in approximately 2 weeks.
Regards,
Luke Maslen
Blackmagic Design -
Hi,
Please go to /System/Library/CoreServices/ and launch the Expansion Slot Utility. Ensure that the second PCI Profile has been chosen, ie x16 Lane Graphics Slot + Two x4 Lane and One x1 Lane Slots. Also ensure that the Multibridge Pro is connected to the top slot, ie slot 4 in your Mac Pro. Finally, ensure you have the Multibridge 6.1 drivers installed. This should ensure that all works well but, if it doesn’t, then please double-check that the PCI Express cable is firmly connected to both the adatper card in the Mac Pro as well as the Multibridge box itself. If the thumb-screws are loose, the Mac Pro may fail to see the Multibridge. If none of this works, then please contact your reseller for a replacement unit.
Regards,
Luke Maslen
Blackmagic Design -
Hi Matthew,
Please quit out of all applications. Go to the Dock, open the System Preferences and select Displays. Ensure that Show displays in menu bar is enabled.
Click on the Displays menu (near the top right of your computer monitor) and set Number of recent items to 10.
Now click on the Displays menu again and you should see all the resolutions of your DeckLink HD series card. Select a standard definition resolution and Hz rate, eg 720 x 486 and 29 Hz for NTSC.
Now launch Blackmagic Deck Control and go in to its preferences and set the easy setup to NTSC and click OK. The right window in Blackmagic Deck Control should show No video input. Connect an SDI cable from the deck output of the card to the input of the card. If the No video input message is replaced by a black window, then the card is working fine. Remove the SDI cable and you should see No video input again.
Regards,
Luke Maslen
Blackmagic Design -
Hi Oskar,
The engineers tell me this is a software bug which will be fixed in the DeckLink 6.2 drivers which should be released soon after the engineers return from NAB, so hopefully that means in about 2 weeks.
Regards,
Luke Maslen
Blackmagic Design