Luke Maslen
Forum Replies Created
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Hi Patrick,
Thank you for alerting us to the problem. The link is now fixed and points to the correct file.
Regards,
Luke Maslen
Blackmagic Design -
Hi Bill,
If I compare the recording formats of the Sony NEX FS100 with the formats supported by HyperDeck Shuttle, I can only see one that wouldn’t work which would be 1080p60 which Sony seem to call PS mode. All the other formats should work fine. Can you please experiment with the other formats and see if any of them work? Alternatively, is there any control over what HDMI signal is output from this camera, e.g. 1080i60 vs 1080p60?
Regards,
Luke Maslen
Blackmagic Design -
Hi Joel,
Further to Peter’s reply, an Early 2008 Mac Pro is the oldest model of Mac Pro on which Resolve will run. This is because the GPU and GUI cards required by Resolve require PCI Express 2.0 slots and the Early 2008 Mac Pro series was the first generation of Mac Pros to offer PCI Express 2.0 slots.
Regards,
Luke Maslen
Blackmagic Design -
Hi Dean,
The release of UltraStudio 3D is still on schedule for July 🙂
Regards,
Luke Maslen
Blackmagic Design -
Hi Dean,
Yes, we want UltraStudio 3D to work with Resolve on any certified model of Mac with Thunderbolt.
Regards,
Luke Maslen
Blackmagic Design -
Hi Marcus,
The Resolve installer installs the drivers for your DeckLink card. Please do not install separate drivers for the DeckLink card as it will likely cause problems in Resolve. If you have already run a DeckLink or Desktop Video installer, please run its Uninstall utility and then reinstall the latest version of Resolve. This will install the drivers you need for use with your DeckLink card.
Regards,
Luke Maslen
Blackmagic Design -
Hi Paul,
Please stick with version 3.2.17 until the next Resolve Configuration Guide lists support for the newer version. There have been several reports of problems from Resolve customers who have updated the CUDA drivers so it would be best to wait until we have tested and announced compatibility with the new drivers.
Regards,
Luke Maslen
Blackmagic Design -
Hi Jorge,
Would you please repost your question in the DaVinci forum as that is the best forum to find answers to Resolve questions.
Regards,
Luke Maslen
Blackmagic Design -
Hi Larry,
That’s great news. Thanks for letting us know.
Regards,
Luke Maslen
Blackmagic Design -
Hi Larry,
The terms we’ve used in the Intensity manual are the same as those in the PDF manual for your Mac Pro. Please refer to the section in your Mac Pro manual named Adding PCI Express Cards which also includes detailed illustrations. As the Intensity Pro card is very short, you can skip over any steps about the PCI slider and the retention bar as they only apply to very long cards. Once you have read that section of the Mac Pro manual, please refer to page 13 of the April 2011 edition of the Intensity manual which provides the following procedure.
Installing Intensity Pro in your Mac Pro
1. Shut down and remove the power plug from the back of your Mac Pro. This is a safety precaution before opening your computer. Ensure that you are statically discharged by using a static strap.
2. Remove the side cover of your Mac Pro to gain access to the PCI Express slots.
3. Unscrew the captive screws in the PCI bracket and remove the bracket.
4. Remove your Intensity Pro card from the protective static bag making sure you don’t touch the gold connectors on the base of the card.
5. Find a spare PCI Express slot within the Mac Pro, any slot will do. Intensity Pro is a PCI Express 1 lane card and is compatible with 1, 4, 8 and 16 lane PCIe slots. Remove the port access cover from the slot in which you plan to install the card.
6. Insert your Intensity Pro PCI Express card and ensure it clicks firmly into place.
7. Replace the PCI bracket and tighten the captive screws to secure the card.
8. Replace the side cover of your Mac Pro.
9. Connect the breakout cable to Intensity Pro.
10. Connect HDMI devices, such as AVCHD cameras to Intensity Pro’s HDMI input.
11. Connect HDMI compatible large screen televisions or projectors to the HDMI output.Regards,
Luke Maslen
Blackmagic Design