What version of InDesign are you using to place the Indesign documents into?
Are all the documents (master and smaller) created with the same version and on the same platform?
This might be a scripting issue to handle it.
“Forced” is a strong word! My line has always been “We can do this that way or the professional way. Now don’t get embarrassed, this is where experience is useful” of course you need to say all that with a ‘smile’ in your voice.
Doesn’t seem ideal but after your response to this post, I’ll see if I can think of anything.