[Joost Zeeveneegelbeek]

Got the news on a crash now:
vegas 120exe wait for FileIOSurrogate.exe
vegas120.exe (PID:2584) Thread: 3964
FileIOSurrogate.exe (PID: 4196) Thread: –

Then I had a look at FileIOSurrogate in resmon:
one or more threads of FileIOSurrogate.exe are waiting
FileIOSurrogate.exe (PID: 4196) Thread: 5436
FileIOSurrogate.exe (PID: 4196) Thread: 5860

I terminated one of the FileIOSurrogate operations. Vegas then finished the render. What was to be expected though, the render was missing quite a lot by way of sound and image.

Thanks for your respons before. I go about checking your suggestions.
As Arnie Schwarzenegger said: I’ll be back.

[Joost Zeeveneegelbeek]

Here’s what I’ve seen so far.
To get Vegas to hang, I started a render. During this there were 3 attempts at network activity (this is a stand alone system; no connection to any other), average 60% memory use, lots of disc activity. Resmon showed one 100% hard memory error. The render seemed complete, but sony problem report said Vegas Pro didn’t work anymore; resmon said Vegas Pro was running normally.

Render stopped at 99%, but the file was written and could be played as well. Sound and image were however not always correct, sometimes repeated, sometimes left out. Not what is on the timeline, and quite unusable.

When I got Vegas to hang, Sony problem report stated:
Vegas 120 exe (PID: 4188) Thread: 5220
FileIOSurrogate.exe (PID: 5084) Thread: –

When I pressed cancel, svchost.exe got busy as seen in resmon.
So I couldn’t do anything with Vegas. Most memory then seemed to be used by explorer.exe
On termination of Vegas the disc activity peaked at 100%

At startup Vegas doesn’t just flash anymore with the bigger projects, the screen gets all white for several seconds. After that there seem to be several interruptions before I can work again. With very small projects it is still just a flash.

Never could I see a message that Vegas was waiting for something. Resmon always said Vegas was running normally. When the message was it didn’t react, I tried to find out why. Before I could status had changed to “running normally”.

At computer shut down often the message is displayed that a process is going on in the background. So something is clearly messing with things. I don’t know how to isolate what it is, though.

I hope this clarifies my trouble to you, because I’m slowly getting desperate with a deadline arriving next week.

[Joost Zeeveneegelbeek]

Excellent! Thanks. Will do. You’ll hear again.

[Joost Zeeveneegelbeek]

Thanks very much for this extensive reply. I’ll start trying out the several ideas.

In the mean time, maybe this helps narrowing the field. Every time I start up Vegas, after the main window appears but before any tracks are visible in it, it flashes. No other software on this computer does that.
Also, in this project, after working in the fx-window or any other either in or outside of Vegas, returning to the main screen/timeline takes some time. The waiting symbol is visible, then a short flash and I’m back to work the timeline.
Vegas also crashed quite a lot when work on this project was well on the way. After a while this would happen so often that I shut it down, disconnected the computer from the mains and start over some time later.

When the system hangs after starting rendering, the cpu reports zero activity. After selective prerendering it said to only take 29 seconds for the complete render of the project. Of course, well before the 29 seconds passed, the system hanged again.

Thanks again and I’ll let you know how it works out.

J.J.

[Joost Zeeveneegelbeek]

What O/S? Windows 7
Which Processor? Intel i7
How much RAM? 32Gb
How many hard disk drives? 3 internal, 1 usb
How much free space? 92Gb on C, 129 Gb on destination drive
How many Displays? 2
How many Display Adpter cards? 1
Same brand?
What virus scan program are you using? none; edit computer isn’t online
Media Manager turned on? don’t know; which one do you mean?
How much Preview RAM? 1020; increased to double, but no better
Wacom tablet? no
GPU support on or off? off, but worse with it on

HOW does the crash present? At first the systems just hangs. Although the “time passed” counter is still counting, nothing happens after a while. A rendered media file is created but can’t be played in media player or imported in Vegas. Error message says “corrupted file”. Lateron Windows reported problems with Vegas and cues to cease operation and report or not report the problem.

What is the source of the media? Media comes from multiple sources: 2 hd camera’s and dvd.

Does the media play will with VLC Media Player or Wondershare videoplayer/? (both free) all media playes without problems in Vegas and in media player

What “Render As” template are you using? avi pal dvd widescreen; also tried hd 1440×1018 50i but no better

Did you change the default configuration? working in default configuration meant not being able to preview properly, so I adjust settings to fit the media

Have you previously completed similar projects? Yes. The problem gets worse the more channels I use. Simple 1 or 2 track video with same audio presents no problem. This project uses 9 video tracks, one with track motion, 6 with pan/crop adjustments, and 3 audio track, one with track effects. Rendering 3 track to one new one, also crashes. Prerendering works, but previewing or rendering afterwards crashes.

[Joost Zeeveneegelbeek]

In the mean time, while keeping up hope, it would be nice to get some work done with an NLE that doesn’t bug you all the time and preferably feels much like Vegas (just in case they might ever get it right again). Having to buy new hardware every few months to try and get SVP to work, is a habit I would dearly like to kick. Suggestions are very welcome. Premiere Pro? FCP? Something completely different?

[Joost Zeeveneegelbeek]

I agree that Sony Vegas since Pro 9 has meant weeks and weeks of trying to get it work. Love to hear what NLE comes close so the transition won’t be too much work.

Maybe it’s just me, but I’d like to understand WHY something goes wrong and WHY certain fixes work. I turned off GPU in preferences/video and voila: no more crashes when rendering. But then why did I have to buy this expensive graphics card if I have to turn it off? And WHY does SVP12 accept m2t video but won’t play it flawlessly? Are other NLEs just as cumbersome?

[Joost Zeeveneegelbeek]

Finally have the stereo image I want in de preview window. But still no clue as to why m2ts won’t play when it is sitting there on the timeline. Nor why my sound is outof sync when converted to m-jpeg.

[Joost Zeeveneegelbeek]

Mr. Rofrano, I’d first like to thank you for your swift reply to my previous post. I really appreciate it a lot that you keep abreast of threads that have been started maybe weeks ago but haven’t been resolved yet. First class. Thanks.

You were absolutely right: I had the 2.6 version of Avidemux, which doesn’t seem to list M-JPEG; at least I couldn’t find it. The main window looks just a bit different.
Found a 2.5 version and there it was: the window as you showed in your previous post. It works wonders enclosing screenshots like you did. Now I was able to see what I did wrong.

Of course now the video conversion did work. I did get the following message preceding the conversion:
“If the file is using B-frames as reference it can lead to a crash or stuttering. Avidemux can use another mode which is safe but YOU WILL LOSE FRAME ACCURACY. Do you want to use that mode?”

At first I clicked YES, but then got a green frame at the beginning. When clicking NO the message appeared that I should use the tool “rebuild frame”. After clicking YES the video was now clean.

There was however no audio. I saved the audio seperately as mp3 and added it to the timeline, but sync got lost about halfway through. Strangely enough, although the audio track is significantly longer than the video, it seems to be too fast. So shrinking the audio track to the size of the video makes matters worse.

Video looked pretty bad. I’m not sure whether that is due to the conversion or the camera. It is an inexpensive stereo camera. The video poses another problem. With the earlier conversion I was able to get the frame ratio correct in Vegas, as the ‘original’ is squeezed. With the M-JPEG conversion the video Vegas seems unable to recognize it as “double NTSC”. Of course I can use the pan/crop window to use one of the images (left or right)for previewing in the correct ratio. But how do I get both left and right unsqueezed?

Sincerely,
J.J.

[Joost Zeeveneegelbeek]

Sorry it took so long, but finally found the time to try Avidemux. I can’t seem te select M-JPEG for video. It’s MPEG, which it doesn’t accept because of low pixel ratio (is what the error reads; I have no idea why), MP4 in several formats, Mpeg2 or AVI, but that is what I start out with. I tried Mpeg4 x264 but SVP12 won’t accept that either. What am I doing wrong?
Please help.
Thanks.

J.J.