[Jessica Mantheiy]

AJA has great customer service. Contact them directly. They usually either have a solution or do actually take action to try to rectify it.

Jessica Muth
Production Operations Manager
Video Labs
Rockville, MD
301-217-0000
jmuth@videolabs.net

[Jessica Mantheiy]

I guess make sure your source clip has audio. If it does, then make sure you have audio selected as an output option.

Jessica Muth
Production Operations Manager
Video Labs
Rockville, MD
301-217-0000
jmuth@videolabs.net

[Jessica Mantheiy]

Don’t believe you can go straight from Premiere to Encore. Besides, the best thing to do is create your streams that are optimized for DVD rather than coming from straight unencoded video. Doing it that way will make the quality of your video decrease drastically because Encore isn’t designed to encode video files into stream but rather take m2v and ac3 streams and just build it off that: less work.

Jessica Muth
Production Operations Manager
Video Labs
Rockville, MD
301-217-0000
jmuth@videolabs.net

[Jessica Mantheiy]

A lot of time, if you set your bitrate too high, it causes stuttering. Try keeping it at the Vimeo HD preset level without adjusting it and see if you have the same result. Also, what is the frame rate of your video?

Jessica Muth
Production Operations Manager
Video Labs
Rockville, MD
301-217-0000
jmuth@videolabs.net

[Jessica Mantheiy]

Casey,

I noticed that as well. However, my Encore doesn’t work as well. Your post actually allowed me to discover that I could have a bad install. So when I reinstall it, I’ll check to see if I have the issue as you again.

Jessica Muth
Production Operations Manager
Video Labs
Rockville, MD
301-217-0000
jmuth@videolabs.net

[Jessica Mantheiy]

Tried m2v and had the same issue. Again, I think it is a bad install. But thank you to both of you for suggestions.

Jessica Muth
Production Operations Manager
Video Labs
Rockville, MD
301-217-0000
jmuth@videolabs.net

[Jessica Mantheiy]

So you just need low-res versions of your interviews for transcription purposes only? I would just take you H.264s and reduce the frame size and output H.264s. Then, at the same time, you can export Apple ProRes 422 HQ files for editing. That way, everything matches.

Jessica Muth
Production Operations Manager
Video Labs
Rockville, MD
301-217-0000
jmuth@videolabs.net

[Jessica Mantheiy]

Everyone, correct me if I am wrong, but I would think that flicker is there because you are converting the NTSC footage to PAL and trying to playback NTSC footage in PAL. I’m not sure though. What I would do, honestly, edit everything at NTSC (native) and send your final file to someone who can do a hardware standards conversion to make it PAL. Better frame rate conversion then and would eliminate the flickering.

Or my advice could be totally off.

Jessica Muth
Production Operations Manager
Video Labs
Rockville, MD
301-217-0000
jmuth@videolabs.net

[Jessica Mantheiy]

Haven’t tried to just import just as timeline. And yes, I have tried MPEG-2 Blu-Ray streams and it crashes then. It could be a bad install. If you say that you don’t have an issue with your version, then it would have to be a bad install.

Jessica Muth
Production Operations Manager
Video Labs
Rockville, MD
301-217-0000
jmuth@videolabs.net

[Jessica Mantheiy]

Yes.

Jessica Muth
Production Operations Manager
Video Labs
Rockville, MD
301-217-0000
jmuth@videolabs.net