Hi,
I have had nothing but bad luck with the Media box I purchased a several years ago. RT3x. I have sent it back to them and it came back to me with the same problem – dropouts in the uncompressed material. No other box I had did that. I’ve been in communication with them several times and and on the last pass they just didn’t return my (polite but frustrated) emails. I asked them if they would replace it with something else; i was happy to pay for an upgrade but they would not do that. Now it is used for backup only but is useless for editing as uncompressed SD material does not play back correctly from it. Yes we went round and round the track upgrading firmware, atto card drivers and refreshing everything and consumed enormous amounts of time.
I cannot say that I appreciated the way they supported their product as in the end they have basically left me high and dry. Anyhow, now we use the SATA raids, get twice the storage at half the cost, (that 1.2TB Media cost me almost 6k) and now have no problems.
jason