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  • Jan Crittenden livingston

    July 27, 2005 at 4:36 pm in reply to: Panasonic SD cards

    And so it starts. This is the first of the 4 GB cards, and thus will eventually become the 16GB P2 cards. Note the price of this baby. By the time it gets to the P2 it will probably be in the $400 range.

    Moore’s Law seems to track pretty true.

    Best,

    Jan

    Jan Crittenden Livingston
    Product Manager, DVCPRO, DVCPRO50, AG-DVX100
    Panasonic Broadcast & TV Systems

  • The Camera will do a 24P capture and write that to a 1080/60i recording, much like we do in the DVX100. So if you extract the 24p you will have 1080P/24.

    Hope that helps,

    Jan

    Jan Crittenden Livingston
    Product Manager, DVCPRO, DVCPRO50, AG-DVX100
    Panasonic Broadcast & TV Systems

  • Jan Crittenden livingston

    July 25, 2005 at 2:33 pm in reply to: P2 with Macs and FCP

    [massachi] “She mentioned some kind of Unix shareware that changes the way the Mac sees the P2 loaded in the PCMCIA slot. How are people using Macs and FCP with P2 cards? Do you have to buy more hardware (like the P2 Drive or P2 Store)?”

    Here is one thread in this forum that discusses what I was saying.

    https://forums.creativecow.net/cgi-bin/new_read_post.cgi?forumid=193&postid=851881

    Here is a link to the software that I mentioned.

    https://www.apple.com/downloads/macosx/system_disk_utilities/rsyncx.html

    Hope that helps,

    Jan

    Jan Crittenden Livingston
    Product Manager, DVCPRO, DVCPRO50, AG-DVX100
    Panasonic Broadcast & TV Systems

  • Jan Crittenden livingston

    July 22, 2005 at 12:59 pm in reply to: Whither P2?

    [jiri vrozina] “If You look at Sony Z1 or Pana200,it is very hard to manually focus and it is difficul to quickly change the exposure…I>

    Jiri, not to pick a fight here but you can say this about the Sony as it does exist and you may have actually tried to use it. However to put the HVX and its lens in the same sentence and cast the same “knowldege” about it is a little ludicrous, since you have not been able to try it and thus, you could not “know” this for a fact.

    Just pointing out the obvious,

    Jan

    Jan Crittenden Livingston
    Product Manager, DVCPRO, DVCPRO50, AG-DVX100
    Panasonic Broadcast & TV Systems

  • Jan Crittenden livingston

    July 21, 2005 at 9:23 pm in reply to: Panasonic SD cards

    Hi Graeme,

    Yes and no. The data rate is correct, but keep in mind that only the ones that are zero defect are used, so that narrows it to a much smaller, elite class. And so a a bit more expensive than the 2GB here.

    Best,

    Jan

    Jan Crittenden Livingston
    Product Manager, DVCPRO, DVCPRO50, AG-DVX100
    Panasonic Broadcast & TV Systems

  • Hi,

    Keep in mind that in 60 frame HD 30GB is only 30 minutes, in 24P it would probabley hold a litte more than an hour. I think in the long run for archive you need to think about bigger numbers like several hundred gigs minimum, and on upto terrabytes.

    Best,

    Jan

    Jan Crittenden Livingston
    Product Manager, DVCPRO, DVCPRO50, AG-DVX100
    Panasonic Broadcast & TV Systems

  • Jan Crittenden livingston

    July 12, 2005 at 3:46 pm in reply to: Dead headphones problem

    [Steve McMahon] “Mr. Livingston, Of course I went to the Panasonic website.

    First I am a she, not a he.

    >EVERYTHING there points you to the 1-800-211-PANA number. If there was a ‘piece-of-paper’ w/a service phone number, I missed it. I had just gotten off the road (11 days-straight), with scheduled shoots and no headphones. Not a pleasant condition. Whatever.

    I can appreciate the problem, and wish that it were different. Were you trying to call rather than just find a list of servicers and that is how you ended up at that phone number?

    >The salient issue here is the DVX100A itself and the dead headphones problem. Google it. You’ll see it. Fact is, there’s an electronic switch, from internal spkr. to headphones, on the motherboard, that’s problematic. Panasonic seems to be ignoring it.

    I did try to google it and came up empty. If you would provide me a couple of links in a private email I would appreciate it, crittendenj@us.panasonic.com. I don’t think it within Creative Cow Netiquette to post those sort of links here.

    >Think you need to get THAT issue reconciled BEFORE you start reproving service centers and your customers.

    As Barry indicated, there are thousands of DVX100s out there and if everyone of them had this problem I think we would know about it. So please send me a link for the problem, as we are interested in the customer’s experience.

    Best regards,

    Jan

    Jan Crittenden Livingston
    Product Manager, DVCPRO, DVCPRO50, AG-DVX100
    Panasonic Broadcast & TV Systems

  • Jan Crittenden livingston

    July 12, 2005 at 1:53 pm in reply to: Dead headphones problem

    [Steve McMahon] “The repair facility, Audio Service Center, 7418 Beverly, L.A. 90036, 323-935-1175 is the ONLY service center that was recommended when I called the Panasonic 1-800-211-7262 and entered my zip code.

    Also, I have read of the dead headphones problem with the DVX-100A in 6 separate instances. Google it, you’ll see. The $70 charge for the procedure WAS pretty strange to me also, but since the service center had been recommended – BY PANASONIC – so I didn’t know what else to do.

    Perhaps Panasonic should ACTUALLY monitor what service facilities it recommends, don’t you think?”

    Hi Steve,

    In the packet that came with your camera there was a slip of paper that says To locate a convenient Authorized Service Center call 800-526-6610. I believe you called the consumer products hotline which of course gave you a consumer repair center. I will forward your constructive suggestion to that hotline that they should really qualify what product is going to be serviced before sending you off on a goosechase.

    If you had called the number above that came with the DVX or had gone to the Support area on the Broadcast website you would have found a service center for the DVX100.

    Sorry to hear of your troubles. But the wrong service center might also have a problem in getting the correct parts so it is frustrating to me to hear of your travels. I hear what you are saying about how referrals are handled. I plan on using the information in a constructive way. It may take some time for the tail to wag the dog, but if it changes you can take heart that your experience was a part of the change. At any rate hopefully you are on the right track now.

    Best regards,

    Jan

    Jan Crittenden Livingston
    Product Manager, DVCPRO, DVCPRO50, AG-DVX100
    Panasonic Broadcast & TV Systems

  • Sounds like the internal battery has lost its charge. Or at least that is my guess. Every so often folks should be sure to plug the camera in and let it sit overnight. There is a rechargeable internal battery that cloks all of these things. It should last for years if it is charged, but presents a little flaky behavior when it is not.

    Hope that helps,
    Jan

    Jan Crittenden Livingston
    Product Manager, DVCPRO, DVCPRO50, AG-DVX100
    Panasonic Broadcast & TV Systems

  • Jan Crittenden livingston

    July 11, 2005 at 9:32 pm in reply to: Dead headphones problem

    Hi,

    Just caught up with this thread, and it looks like Barry beat me to the answers except for one, and that is,if a facility is an authorized repair facility, they can download directly from the service website in Japan without a single dollar changing hands. It is part of their contractual agreement with us.

    Unfortuantely it does sound as though you have hooked up with a vendor that may be authorized for some Panasonic product repair, just not this one.

    Best,

    Jan

    Jan Crittenden Livingston
    Product Manager, DVCPRO, DVCPRO50, AG-DVX100
    Panasonic Broadcast & TV Systems

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