It was on the ohone in real time. I felt he was just a human with some understanding of my situation. He didn’t ask a boss over his shoulder. It’s this kind of reaction that gains and keeps customers. Had he stuck to a policy that bags their clientele, I surely would have vented it here.
that said, I recieved the dongle at my home today. It’s a whole different size and design than mine, putting me on a slight edge until I can try it out Sunday at the suite. I’m sure it’s fine… same sys number. Just a lil somethin to make me not sleep all that well till then. 😉
