[Greg Ball]

Hi Craig and John, thanks for your replies. John I would find it hard to believe that my crew would not shoot an entire interview where they start and stop between questions, and also would not shoot B-roll. It’s too easy to see the the EX1 rolling.

Craig, No I didn’t keep the BPAV, but I kept all of the re-wrapped shots. I used those rewrapped shots to create a FCP timeline for the client so they could review the footage in prep for their edit. Those shots were not there. I’m asking for the hard drive with the BPAV file to be returned to me.

My workflow is to take XDCAM transfer and convert all of the files from the BPAV folder. It’s always worked great.

To your point about saving the BPAV file. That’s a good idea, but would I be able to rename that file so I can identify it as being the file from a specific shoot? Or would that cause a problem?

[Greg Ball]

Thanks guys. Nice work Steve. By the way the subject of my post was supposed to be LOOKING for creative ideas. Somehow I typed Long…sheesh…

[Greg Ball]

Hi Grant,

My suggestion is to always try to make it right and satisfy the client. If that means re-shooting it at your expense do it. If that means re-editing…do it. Of course the key is to have a proposal that outlines EXACTLY what you’ll be providing, and what the client agrees to. Make sure they understand what you’re going to be delivering. Then at the end of the day, give them more than they expected. Surprise them with extras.

Of course we al have had that “botched” job. I had one where the client provided a person to demonstrate a small product. The person they provided was horrible. Her hand shook while holding the product for demonstration, and they had waaaay too much eye make-up. I felt uncomfortable, because she really wanted to do this for her company. The client had left us alone with her. I should have stopped production and found the client to tell him this wasn’t working. But I didn’t do that. In the end, I went back to the client and told him the footage wasn’t good enough, and we re-shot it with a better talent(at my cost).

The results were outstanding and we earned the client’s respect and appreciation. We’ve done 2 more projects for the client.

At the end of the day, it’s not just about getting paid, it’s about pride in a job well done and about giving great customer service.

[Greg Ball]

We can do that for you. Either provide you with a time coded transcript, or we can record a translated language onto a timed audio file.

Let me know if we can help you.

Greg Ball
https://www.ballmediainnovations.com/BMI-Video-Production-Foreign-Language-Translation.htm

[Greg Ball]

Actually trashing preferences did the job. I’ve just put that image on V2 and put moving video on V1, and it’s showing up though the screen. Don’t know why. But I’m sure I don’t need a matte filter or to do what you suggested in option 2. There’s already a hole cut in the screen.

Thanks for your help David. Have a great evening.

[Greg Ball]

No David, I’m not doing anything with a matte filter, so there’s no invert checkbox. I’m just taking the attached image and trying to get video to play in the screen.

[Greg Ball]

That’s the weird thing. Reverse alpha remains checked no matter what I do. This seems so easy. Are you suggesting trashing preferences?

[Greg Ball]

Walter’s tutorial was the first place I looked, but it just doesn’t seem to work for me. I have TWO tracks. On V1 I’m placing the video. One V2 I’ve got the png file with the video screen. Theoretically, I should be able to just take the png on V2 and using alpha luma, be able to see the video appear on the little video screen. It’s not happening

[Greg Ball]

Thanks everyone. You guys rock! But will a client understand that term?

[Greg Ball]

Found the problem thanks to Bruce at Pluraleyes. Seems that there was an in point and out point set in the browser for the long clip. I don’t know why that happened, since I never set those points. But Bruce found it in the files I sent him.

Thanks Bruce!