[Eddie Lotter]

Oops, you’re right, I completely missed the version number in the thread title. Sorry.

I’m at a loss. I still have 2.0 on one of my workstations and I do not see what you’re seeing.

Here are some troubleshooting tips.

Cheers
Eddie

[Eddie Lotter]

If the clip has 44.1kHz audio and PPro is seeing it as 4Hz, then all I can suggest is that you demux the video and audio and import them separately into PPro. If the audio is still a problem you will need to convert the audio from the “MS DVI” codec to a codec that you know (from other clips) works well in PPro.

Cheers
Eddie

[Eddie Lotter]

I had a chance to look into this.

In your example image, what you are seeing in the refracted parts is not coming from the video in PPro, it is part of the image itself.

If you ignore alpha then PPro displays the image as it is, with no transparency and no compositing with other video layers.

It is working correctly.

Cheers
Eddie

Cheers
Eddie

[Eddie Lotter]

I have both ATI and nVidia. They both work. I’m not going to get religious about either of them. 😉

Cheers
Eddie

[Eddie Lotter]

If you dislplay the movie info in the Quicktime player (Ctrl+J?) does the info match what you’re seeing in PPro?

The 4Hz looks very suspicious.

Cheers
Eddie

[Eddie Lotter]

This might have something to do with the OpenGL problems PPro is having with nVidia cards.

See: kb408986: OpenGL features of CS4 applications are missing on systems with Nvidia graphics adapters (Windows)

Cheers
Eddie

[Eddie Lotter]

[Curt Larsson] “the problem now turned out to be my NVIDIA”

Please be aware that there are currently some problems with nVidia cards on the Windows platform.

See: kb408986: OpenGL features of CS4 applications are missing on systems with Nvidia graphics adapters (Windows)

Cheers
Eddie

[Eddie Lotter]

How well does the file play in Quicktime?

Cheers
Eddie

[Eddie Lotter]

[David Dobson] “What is this thing called indexing?”

It’s the pain of working with a long GOP format. I undestand your frustration. You might want to give Adobe Tech Support a call to see if there is an official response as to why the re-indexing is occurring.

Cheers
Eddie

[Eddie Lotter]

Add the timecode effect to your entire sequence. This will label each frame with visible timecode.

Now export your video. When you play back the video, take note of the timecode where the picture is missing and then go to that timecode in the PPro sequence and replace the picture at that point in the sequence. Use a picture that didn’t go missing.

Now when you export does your replaced picture still go missing?

Cheers
Eddie