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Activity Forums Adobe Premiere Pro Problems with CS4

  • Problems with CS4

    Posted by Daniel Russell on April 14, 2009 at 12:14 am

    I have been using Premeire Pro since 1.5 and I have never had no way near the amount of problems that I am having with CS4.

    First things first, my specs:

    Intel CORE 2 Q6600 2.4 GHz
    4 GB DDR2 RAM (Soon to be 8)
    ATI Radeon HD 3870 512MB MEMORY
    Windows 64 Bit SP1

    I ran Premeire CS3 on XP for about a year and had no problems at all. I installed CS4 Production last week, worked great for a day and than it all hit the fan.

    Currently, these are the issues that are presenting:

    I am working on a 4 hour concert split into four different sequences and used multicam. The base sequences render fine, but the multicam sequences render slowly and if you touch anything, Pr crashes.

    Also, I hit play and than loose edit control, the playback needle just keeps on going and I can’t stop it. Also, the time line interface glitches a lot (the red line from the playback needle being burned into the screen in several places, ect)

    The most annoying problem that I am having is poor playback quality in Pr. I keep on getting glitches in the video. The video keeps on getting lines like you would see if the tape was dirty or a digital signal was fading out. It wasnt there in CS3 and is not on the source video, I just can’t explain it. It may be because of vista 64 bit, the graphics card, or the ram. People say 64 bit is the way to go, I installed vista 64 bit drivers for the HD 3870, and I am in the process of the upgrading the ram from 4 to 8 GB.

    I have also noticed overall instability in Pr, it crashes unexpectedly and is very shaky.

    I am very close to removing VISTA and going back to CS3 and XP.

    Any ideas?

    Rob De jong replied 17 years ago 14 Members · 27 Replies
  • 27 Replies
  • George Sey

    April 14, 2009 at 4:39 am

    Are you using Windows 64bit or Vista 64bit. Vista 64 is better with both CS3 & CS4. aNOTHER OPTION IS TO DUAL Try and dual boot and use CS3 and CS4
    In this way you will be prepared to move up and down

  • Peter Berthet

    April 14, 2009 at 4:40 am

    best advice i could give is to cut the project up into smaller separate projects (not sequences)

    and edit that way

    cs4 has some serious problems with large long form projects, some of which you have described above

    until they patch, workarounds are the easiest option

    ~Peter Berthet
    Sydney, Australia

  • Todd Roush

    April 14, 2009 at 6:55 am

    I think it’s possible that 4 gigs of RAM is part of your problem. My Vista 64 system seems to hover up around 3.5 gigs of RAM when editing and it may be that your multicam stuff is kicking it right up to the limit.

    I’ve also heard that if you install CS4 over CS3 you may have to use some kind of cleaner available on the Adobe site.

    I hate to be a broken record but I had these types of issues with 2 different HP computers. Not sure if it’s the hardware or the bloatware but different issues with each. Led me to believe CS4 actually did not work but it’s fine on my Dell Studio XPS i7 rig.

    Good luck.

    Todd

    Todd Roush
    Dreamscape Digital Media
    Panny DVX-100’s but changing so Sony or Cannon HDV soon.

  • Daniel Russell

    April 14, 2009 at 4:39 pm

    I have Vista 64 Bit, I did a clean install of everything when I installed CS4. I am upgrading to 8 GB RAM today (parts on order).

    The biggest problem I am having is with the poor playback, im getting it with both CS3 and CS4 on Vista 64bit.

  • Peter Berthet

    April 15, 2009 at 1:29 am

    daniel unfortunately a lot of people are giving you guesses on how to resolve your problem.

    As someone who has been dealing with the same issue on a similar system for the last 2 months, i will tell you that it is neither your system OR vista 64 that are causing the issue.

    It is now accepted by Adobe that long form projects such as yours bring premiere to its knees, no amount of ram or processing power will fix it because the software in itself is broken.

    CS4 WILL work quite happily assuming you cutdown the project into smaller pieces to work on, this is the easiest way to operate until they patch the software, something that Adobe have said is in the works.

    Trust me, its NOT you. The software at this stage is just crap.

    ~Peter Berthet
    Sydney, Australia

  • Todd Roush

    April 16, 2009 at 6:13 am

    Good point….

    Coming from Premier 6.5 with a Canpus Storm, I can’t argue too much about the crap part. I now own Vegas but the interface is vastly different.

    I think 4 hours is pushing it, that’s for sure.

    PS, and 4 gigs of RAM is not enough.

    Best,

    Todd

    Todd Roush
    Dreamscape Digital Media
    Canon XH-A1’s – Dell Studio XPS i7, 920, 2.66 gig,6 gigs RAM (soon to be 12) 650 gig SATA, 1TB eSATA external, 3TB USB(storage). 512gig ATI video card, 28″ HannsG Monitor, 24″ Dell Monitor.

  • Curt Larsson

    April 17, 2009 at 6:29 am

    Hello, The two main problems I had with Premiere Pro CS4, was QuickTime, and I upgraded to 7.6 and fixed that. The other problem that I had was crashing as soon as I had opened Premiere Pro CS4, and specially since I had downloaded the latest updates. The interim fix was to manually select the updates and avoiding Premiere CS4 updates, and just updating all the others.
    However, the fix to the problem now turned out to be my NVIDIA Geforce 7600 GS card, I updated the driver to it to the latest, and woala it works!

  • Eric Addison

    April 17, 2009 at 3:10 pm

    “It is now accepted by Adobe that long form projects such as yours bring premiere to its knees, no amount of ram or processing power will fix it because the software in itself is broken.”

    It is? Where have they said this?

    “The software at this stage is just crap.”

    Funny – it’s working great for me.

    As for long form projects, I agree that it’s best to break up the project into reels.

    The complaint about long form projects seems to come up quite a bit in PPro forums. I don’t hear about it too much in the FCP forums, but then I’m not over in them as much. I wonder though if it’s a matter of FCP users aren’t creating longer timelines (they’re breakign the project up into shorter reels), where many PPro users seem to dump everything onto one. I’d be curious to know from some FCP users if you work on something longform and put it all on one timeline, how’s the performance?

    —Eric

  • Eddie Lotter

    April 17, 2009 at 4:28 pm

    [Curt Larsson] “the problem now turned out to be my NVIDIA”

    Please be aware that there are currently some problems with nVidia cards on the Windows platform.

    See: kb408986: OpenGL features of CS4 applications are missing on systems with Nvidia graphics adapters (Windows)

    Cheers
    Eddie

  • Todd Roush

    April 17, 2009 at 5:10 pm

    I’m VERY happy with my ATI card. Beats my nVidia and is dirt cheap with no issues.

    Best,

    Todd

    Todd Roush
    Dreamscape Digital Media
    Canon XH-A1’s – Dell Studio XPS i7, 920, 2.66 gig,6 gigs RAM (soon to be 12) 650 gig SATA, 1TB eSATA external, 3TB USB(storage). 512gig ATI video card, 28″ HannsG Monitor, 24″ Dell Monitor.

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