David Colantuoni
Forum Replies Created
-
Chris,
Check Adaptec’s compatibility with Macs. I think they gave up on the Mac a while back. I might have one here at the office.
-
Ron,
We tested this deck when Optibase owned the company. I know it worked then and nothing in engineering should have changed to make it not work. We offer pay per day technical support if you get stuck again, honestly, if I knew the answer to this I would have posted it, but I am stuck on this one also.
Dave
-
Try installing the Boris apps again. Also, make sure you do not have any older Media 100 Folders hanging around, you may be installing the Boris apps accidentally into those older versions.
Dave
-
Craig, If you can figure out the last 2-3 actions you did before you close/save Media 100, I will try to reproduce it for you here.
Dave
-
I asked about the version because of the DV option. Depending on when your board was purchased or the key you have you have different options available. You should be able to launch the application and see what options are available. LE’s didn’t ship with a BOB, you can still use one but it didn’t ship with it. Anyway, it sounds like you have a broken board. The S-Video and Composite signal are processed through the same circuitry on the board and you are reporting that both are not working. It’s possible that it is the BOB, but my best guess is the board.
Dave
-
What system do you have LE?, XR? Sounds like you have a LE.
Dave
-
George,
If you are interested, you can trade in your HDx System for one of the AJA based systems. If you are moving to Intel this may be an option for you instead of selling, so you may want to hold onto it. Of course you may be able to get more by outright selling it than trading it in, but I wanted to let you know the options.
Dave
-
Art has it correct. It’s the processor swap.
Dave
-
Bob,
Are you using 8.2.3? Which Mac (G4 p-speed), QT version, RAM and Media 100 version are you using if not 8.2.3? What’s the audio’s origination, CD, Capture from tape, DV capture?
Dave
-
Jim,
Your comments are certainly not consistent with what we have been hearing from other customers regarding Media 100 Producer. We’ve sold literally hundreds and hundreds of Producer and feedback has been very positive. Now, I’m not saying that you are not having issues and that customers have not reported issues with Producer (like ALL other software), but for you to post that we “screwed” you is unfair and very inconsistent with the way BorisFX has tried to approach past and future Media 100 customers. Simply put, our past customers are our best future customers and we will do anything to make sure they are happy. But for you to complain like this is unhelpful to you as a customer and to a small company that is trying to sell solutions that help people do their work and make money with their business. If you are seeking help on this forum that’s great, there are plenty of people that can help you with your issues, you can also call us for support, contact me directly and I will give you a number so you can extend your free support period. But please refrain from posting inflammatory remarks like this, it really helps nobody. You’ve posted 3 problems here and Floh has given you 2 solutions that may help. If you