David Colantuoni
Forum Replies Created
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I hear you Jim! I really do. We’ll have more on the future of features at NAB this year. If you are going to be there, we will have a Media 100 User Group meeting at the booth. Look for more info on this shortly. As for 24p. I can tell you that we are almost though our engineering Intel hell, and anxiously looking to add more features to the product. 24p is the most requested user feature and we take our user requests seriously, but I can’t give you a date as of yet.
Dave
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Yes, the PCI -X cards will work with Media 100. Give us a call and we will talk you though the sales options.
Dave
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Hello Greg,
I’d like to take the opportunity to respond to your questions about the value of Platinum support.
Our support team has, combined, close to 25 years of experience supporting the Media 100 Product. With a Platinum Phone Support contract, you have quick access to an experienced technician. Don’t get me wrong, The COW is a great resource for information, and Floh and the posters here are extremely helpful. But if you need immediate support or a hardware exchange Media 100 provides options to help you.
In addition to phone support, we offer Platinum packages which may include a year of software upgrades, or additional hardware exchange options in the event of a hardware failure. These services protect your investment in Media 100 hardware and software by keeping you up to date with new features as well as minimizing down time in the (hopefully unlikely) event of a hardware failure. Our turnaround time for Advance Exchange is next business day service.
We offer many support options ranging from just Platinum Phone support, Platinum Software Updates, and bundled support plans.
Please call or email our sales team to discuss these options.
Sorry for the sales pitch.
Dave
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David,
I hear you. And I am well aware I did not publish a date. I’m not ready to do that just yet as we take 3 steps forward and 1 step back every day with the Intel port. Look for a beta program to start up soon, if that is any indication. We are not planning a long beta period. When we are more comfortable with a release date I will publish that date.
Dave
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Hi David,
Keep an eye out for more information. We have been working on the Intel version for some time now and have made some very good progress. More information as it becomes available, but it’s safe to say that we want to ship a quality, stable product as soon as possible.
Dave
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AD is correct.
In Engineering, we do not like this sync problem either, in fact we had this disabled in early builds of Media 100 Producer. Beta testers informed us that they would rather have monitoring on then not on, so we turned monitoring on even though it is out of sync.
Dave -
If you need speed and are willing to spend money on a Sonnet card, why not look for a refurb PCIe Mac, purchase HDe now and in a year upgrade to the Intel Mac? The cards are the same for the PCIe Mac’s and the MacPro machines. Your projects and media will be compatible.
Dave
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The first chapter of the Media 100 manual is called “Jump Start”. It’s designed to get users up and running quickly and give you a quick overview of the application.
Dave
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We can probably help you. Give sales a call for more information. 1-800-922-3220.
Dave
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We still sell complete brand new HDx systems. We’re offering great deals on these systems. Full Platinum Services and full warranty are still offered on these systems. Give sales a call if you are interested. 800-922-3220. (sorry for the sales pitch).
Dave