Hey Mark,
Tell your client about the production triangle –
a) Good Quality
b) Fast turnaround
c) Cheap price
– then tell them they can pick any two.
If it’s good and fast, it’s not cheap.
If it’s fast and cheap, it’s not good.
Get the picture?
Your best bet is to give them your day rate and a rough estimate of time you think it should take. Then keep an email trail of all changes they ask for and ALWAYS TELL THEM IN WRITING “I’m happy to do this, but it will cost extra” – and then get them to sign off on the extra expense. This will save you if you ever have to go to court.
A pay schedule that works to your advantage is highly recommended. Can’t tell you how many people never make the final payment once they have the product in their hands. A 1/3, 1/3, 1/3 payment schedule is best and make sure your time, materials and rentals are all covered in payments 1 & 2. Try and trade the final product for a final check.
Best of luck!
Kind Regards,
Chris
PS I know it’s tough in this economy as everyone wants to know to the penny. Don’t let clients grind you – cause if they get away with it with you – they’re going to try it on the rest of us.