Callum Mclay
Forum Replies Created
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Hi Max
It would seem like one of your settings has changed mysteriously overnight!
Try going back over all your settings and ensure that they are all matching your input footage and workflow. I would also check to make sure the down conversion is not still enabled.
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA -
Hi Christopher
Both the standard HD Link and the HD Link Pro will auto switch their input depending on whether you input Single link, Dual link, or in the case of the HD Link Pro 3 Gb/s SDI.
Hope this helps!
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA -
Hi Max
Great stuff!
In answer to your other question, ideally the card should be in the top slot, slot 4 of your Mac, as the HD Extreme requires a x4 lane PCIe slot. Therefore you should only locate it in a x4 lane slot of your Mac.
You will just need to grab an RS422 cable before you run out of time now!
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA -
Hi Max
So if you are using Varicam, you are capturing 720p60 footage? You must make sure your capture settings have the right frequency to your footage.
You need to decide at which point you want your downconversion to occur. If the deck is downconverting, then your SD SDI input is feeding a SD signal into our card.
Therefore, in System Prefs you need to select SDI Video and SDI audio input. Your processing options should be off at this point. In Final Cut, you need to choose a Standard definition easy setup, relative to what standard your deck is outputting.
If you want to use the software down conversion with your Decklink card, you need to connect the HD SDI output of your deck to the card. In system prefs choose the processing tab, and select HD downconversion to either letterbox or anamorphic on input processing, depending on your preference. In FCP you need to then choose a standard def setup that matches your standard of footage.
Also please make sure you have the right connection to your card. The SDI input is the BNC closest to the motherboard of the Mac. If your deck has analogue outputs, I would also try using those as an alternate input.
As this is an urgent issue, I would highly recommend contacting your local support office and reference them to this thread!
https://www.blackmagic-design.com/support/contact/
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA -
Hi Rasmus
Have you considered any of the boards listed below from our Windows minimum specs?
Recommended Motherboards
* Asus P5E
* Gigabyte EP45-DS3
* Gigabyte x48DQ6
* Intel D975XBX
* Tyan Thunder K8WE (S2895)
* XFX 790i Ultrahttps://www.blackmagic-design.com/support/detail.asp?techID=47
I have found most of these boards to be available over the internet, at least for the UK so I am pretty sure you will be able to get them in Denmark.
Other than this, you want to look for a main board from a well known manufacturer (Intel, Tyan etc), and this board needs to have an available x1 lane PCI express slot for your Intensity card.
Some boards alter the function of their PCI and PCIe buses depending on what you have installed, so it is important to read up on the board before purchasing to make sure it has the right resources.
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA -
Hi Stefano
I’m afraid I am not aware of anyone using this card at the moment, so I could not accurately say whether it would or would not work, having not tested it myself.
I don’t see any reason why it would not work, and I’ve never had anyone call me up to say it does not work. It most likely uses the same driver, just a bit more power in the card!
Perhaps someone else in the community is using this configuration?
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA -
Hi Ryan
When using the HDMI output of your camera, you are actually outputting exactly what you see on your camera view finder most of the time. IF you plug your camera directly into a TV, you will see the same result with your HUDs on your TV.
This is the same video signal that the Intensity card sees. There should be an option on your camera to turn the on screen display off. Generally this is a soft button somewhere on your camera, but this should be pretty easy to find in your camera manual.
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA -
Hi Stefano
To me it seems like the Decklink Hd Extreme will offer you the best connectivity for what it is you need to achieve. It will offer you SDI, HD component and HDMI, as well as composite and SVideo input and output.
With the HD Pro cards you will only get SDI in, and component monitoring out. You would only need one of these cards if you wish to use Dual link SDI!
The standard Mac Pro 8 core, that comes with an ATI Radeon 2600 can support 2 x DVI monitors, so you already have the ability to have 2 desktops with your standard Mac Pro. You could also then use the extended desktop feature of your Decklink HD Extreme, to provide a 3rd desktop to a HD screen like an LCD TV.
The standard card should have no trouble working with SD and HD footage, although please remember that the Decklink card is not a graphical processor, so desktop previews of footage and effects etc are all rendered by the host machine.
For you disk requirements, at standard def you can get away with using just one drive for your footage. If you want to play it really safe, you could use 2 in an internal RAID 0.
If you are planning to move to HD, you will need an array that can cope with the data rate of your footage. You can measure the speed of your disks using Blackmagic Disk Speed test, available when you install our drivers.
Generally speaking, a 3 drive internal RAID 0 will perform well for uncompressed SD, and compressed HD formats like Apple Pro Res. You may also be able to do uncompressed 8 bit HD, depending on the speed of your array. For high end HD video I would strongly recommend an external RAID array and hardware RAID controller.
I hope I have answered your questions well, please feel free to respond for any further information.
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA -
HI Nick
I’m sorry to hear you are having trouble with your card! Have you contacted your local support yet? If not please do so using the webform here:
https://www.blackmagic-design.com/support/contact/
You could possibly be having trouble getting your HDMI devices to talk to each other. Are you connecting your Panasonic LCD TV before turning on your Mac? The devices need to be connected and the screen turned on before booting up.
How big is your Vierra screen? We use a 37″ one at the UK office and it works really well for us.
Also, in your setup, how do you have your card installed in your Mac, is it in slot 4, the top slot? If not you should definately move it to this slot.
Hopefully you have heard from your local support office by now, but if not please reply back to me and I will do my best to get your issue through the right people.
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA -
Hi Mark
Where abouts are you based? I imagine you are based in America?
Depedning on how old your Multibridge is affects how easy it is to get the power supply. The old Decklink Multibridge, Multibridge SD and Multibridge HD have a much different supply to the newer Pro and Extreme models.
We can work out what model Multibridge you have from the serial number. Why don’t you drop me an email at support-emea@blackmagic-design.com and we will have a chat about this. I can’t promise anything at the moment as I actually work from the EMEA region, but let me look into it for you.
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA