[Brie Clayton]

Thank you for solving this, Ben!

[Brie Clayton]

Thank you for solving this, Julian!

[Brie Clayton]

Thank you for solving this, Adam!

[Brie Clayton]

Thank you for solving this, Dan!

[Brie Clayton]

Thank you for solving this, John!

[Brie Clayton]

Hello Alexander!

Reaching out to AJA , here is some information I uncovered:

The manufacturing department suspects a faulty component but they are not sure. Unfortunately AJA no longer offers a repair service since most of the components are no longer available.

Although this is a long shot, one suggestion is to clean (recondition) the interconnect cables to the various PCBs inside the KiPro with a contact cleaner.

It is recommend to use the following product: https://hosatech.com/products/accessories/cleaners-conditioners/caig-cleaners-conditioners/d5/

This product is good for restoring switches, potentiometers and rotary encoders etc.

hosatech.com

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Hosa is the leading innovator of analog and digital connectivity solutions for the modern musician.

[Brie Clayton]

This post has been moved here from the Artificial Intelligence forum by admin.

[Brie Clayton]

Thank you for solving this, Walter!

[Brie Clayton]

Thank you for solving this, Andy!

[Brie Clayton]

Thanks for this solve, Dan!