Forum Replies Created

Page 24 of 205
  • Alan Lorence

    February 1, 2012 at 11:08 pm in reply to: January Emitter Libraries Released

    The problems only occurred when the emitter was added to the stage. It would crash pI as soon as the mouse button was released usually — you didn’t have to render any output. If it’s a problem you’d know as soon as the emitter was added.

    Incidentally this sort of thing happened with the library from a couple of months ago too.

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • Alan Lorence

    February 1, 2012 at 12:09 pm in reply to: emitting particles from an alpha

    Check the docs for the “Area Emitter Masks” in tutorial 4.

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • Alan Lorence

    February 1, 2012 at 12:06 pm in reply to: Horrible performance with pIAE

    Glad you figured it out! Are you saying that adjusting the “in” point of the layer causes the slowdown, but if the layer starts at time 0 there is no slowdown?

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • Alan Lorence

    January 25, 2012 at 12:49 pm in reply to: Particle Illusion 3.02 Rendering

    You are using an old version of particleIllusion (3.0.4 is the latest on Windows) so that may fix the problem. It’s a bug in pIllusionRender… I can’t remember if that’s been fixed yet or if it’s still on the list.

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • Alan Lorence

    January 23, 2012 at 2:12 pm in reply to: Particle Illusion 3.02 Rendering

    What AVI codec are you using? I’d suggest DivX or Lagarith.

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • Alan Lorence

    January 23, 2012 at 2:10 pm in reply to: Cannot Open

    You can download the SE Default library again here:

    https://www.wondertouch.com/downloads/Default_iel.zip

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • Alan Lorence

    January 19, 2012 at 8:39 pm in reply to: copyright info on effects

    If one of the four videos was denied, why not delete that video and resubmit it? That’s what I would try.

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • Alan Lorence

    January 19, 2012 at 8:28 pm in reply to: copyright info on effects

    No idea. Why would you even need to show them any documentation from GenArts? I suspect there is some other reason they’ve denied your request, and that it has nothing to do with the use of particleIllusion. You should get more details from them.

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • Alan Lorence

    January 10, 2012 at 3:30 pm in reply to: Crane Emitter Libraries

    That crane library is *so big* — just like some of Tom’s libraries. When they get too large (because of too many big or multi-frame particle images), OpenGL texture issues start occurring. If you can break this into two libraries, moving 1/2 of the particle images into the second library, you’ll probably see less crashes… although that’s not always the case.

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • Alan Lorence

    January 3, 2012 at 10:25 pm in reply to: Mac version: “-10” error message

    Yes and no. It’s weird that you’re having the trouble with the keyboard, but it may be that the only solution at this time is to:

    1) Dock (or undock), whichever works right now and gives no -10 error message. (I’ll assume docked is working in this step)

    2) In the Users/Shared/Ticket folder, duplicate particleIllusion.ticket and rename the copy “particleIllusion_docked.ticket”

    3) Undock, then delete the particleIllusion.ticket file from Users/Shared/Ticket and activate again

    4) In the Users/Shared/Ticket folder, duplicate particleIllusion.ticket and rename the copy “particleIllusion_undocked.ticket”

    So now you have two ticket files, one that works when docked, one when undocked. Now it’s just a matter of renaming (or copying) the correct version to “particleIllusion.ticket”.

    That’s the workaround. The real solution is a new licensing system we’re moving too very soon that shouldn’t have that problem — it’s more robust and not as picky.

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

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