Forum Replies Created

Page 120 of 205
  • Alan Lorence

    October 13, 2007 at 10:39 am in reply to: 3.02

    If you’ve used the update to get from 3.0.1 to 3.0.2 then there’s nothing to remove — your original install has been updated to 3.0.2.

    If you used a full 3.0.2 installer (or you were part of the 3.0.2 beta test) and you installed 3.0.2 in a different folder than 3.0.1, then you can uninstall 3.0.1.

    Remember to make a backup of any emitter library files or project files in the 3.0.1 folder that you want to keep.

    Alan.

    http://www.wondertouch.com

  • Alan Lorence

    October 13, 2007 at 10:36 am in reply to: my updates please help

    There is NOTHING wrong with using 3.0.2 before it is activated. It’s not in “demo” mode, features won’t be missing, it won’t add watermarks, etc. It’s just not activated yet. You have 14 days to activate — after 14 days activation is mandatory.

    To activate, you enter your serial number at the activation website (click the “activate online” button in the activation dialog).

    If this doesn’t help, you need to email support at wondertouch dot com.

    Alan.

    http://www.wondertouch.com

  • Alan Lorence

    October 13, 2007 at 10:32 am in reply to: 3.02 Run slowly with some projects

    You probably have hardware acceleration disabled. Open particleIllusion Preferences, then on the OpenGL page make sure “use hardware acceleration” is checked.

    If you want to do a side-by-side comparison of 3.0.1a and 3.0.2, and you used the 3.0.2 update, then you can just download the 3.0.1a update from the updates page of our website, unzip it to a temp folder, rename the exe “particleIllusion_301a.exe” or something like that, and move it into your particleIllusion 3 folder. (The 3.0.1a update was just just a zip of the exes.)

    This will only work if you used the update to go from 3.0.1a to 3.0.2.

    If you do a side-by-side comparison, I expect you to find them both running at the same speed.

    Alan.

    http://www.wondertouch.com

  • Alan Lorence

    October 12, 2007 at 3:47 pm in reply to: Pillusion render AVI option

    You may want to install a tool like “codec sniper” — something that will list all of your codecs, tell you if they are “ok” or “broken”, and let you remove bad codecs.

    Just Google “codec sniper”.

    Also, don’t use “full frames (uncompressed)” unless you really need to. I suggest either the “Lagarith” or “Huffy UV” codecs instead. They’re lossless, both support alpha, and will give you MUCH smaller file sizes than uncompressed.

    Alan.

    http://www.wondertouch.com

  • Alan Lorence

    October 12, 2007 at 3:22 pm in reply to: Pillusion render AVI option

    Ok, now the question is: If you run pIRender, click the AVI Options button, then select the 4th (not 3rd, 4th) codec in the list, click OK to close the dialog, then close pIRender and run it again, will it crash the next time you click the “AVI Options” button in pIRender?

    (BTW, you didn’t need to restart your computer)

    Alan.

    http://www.wondertouch.com

  • Alan Lorence

    October 12, 2007 at 3:04 pm in reply to: Pillusion render AVI option

    So what was the solution? What did you have to do exactly in order to make it stop crashing?

    The pin connection error messages usually indicate that you’re trying to render a resolution that the codec does not support. Some codecs only support specific sizes, while some codecs support any size.

    Alan.

    http://www.wondertouch.com

  • Alan Lorence

    October 12, 2007 at 2:17 pm in reply to: Pillusion render AVI option

    If you render an AVI with pIllusion 3.0.2, you don’t have any problems, right?

    Close pIRender.

    If you’re familiar with Regedit, please run it and look at the following key:

    HKEY_CURRENT_USER\Software\wondertouch\pIllusionRender\Settings\AviCompressor

    Edit it, and set its value to “0”, then close Regedit.

    If pIRender still crashes when you click the AVI Options button, delete the whole
    HKEY_CURRENT_USER\Software\wondertouch\pIllusionRender key.

    Let me know what works.

    Alan.

    http://www.wondertouch.com

  • Alan Lorence

    October 12, 2007 at 1:22 pm in reply to: Pillusion render AVI option

    Ok, thanks. Try this and see if it crashes too:

    1) run particleIllusion 3.0.2
    2) ctrl-click the Save Output button. (This will force pIRender to be used for the render)
    3) choose an AVI as output

    When pIRender launches, it should open the codec selection dialog right away. If that works, select any codec and click the “render” button so pIR does the render and closes.

    Now try running pIR alone and clicking the AVI Options button.

    Alan.

    http://www.wondertouch.com

  • Alan Lorence

    October 12, 2007 at 1:08 pm in reply to: Pillusion render AVI option

    Can you be more specific? I’m not sure if you mean in the update (3.0.2), in pIllusion, in pIRender, etc.

    Alan.

    http://www.wondertouch.com

  • Alan Lorence

    October 3, 2007 at 5:28 pm in reply to: Latest word on MacTel version or AE CS3 plugin

    Ah. sorry about that. Our FAQ page is really a FAQBNFU page (Frequently Asked Questions But Not Frequently Updated).

    We’ll be posting more info about pIAE in the next month or two. What I can say now is that you’ll be able to use all 3.0 emitters in pIAE and have access to some of the “high level” parameters for some customization, but for most customization you’ll need to use particleIllusion (the standalone).

    Alan.

    http://www.wondertouch.com

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