Aja Sales department
Forum Replies Created
-
The AJA KONA LHe can be configured for realtime downconversion of 720p to SD.
Since the majority of your questions are not specifically about AJA hardware or software operation, but rather workflow choices, you might consider contacting an AJA Value Added Reseller in your area. Many of AJA’s resellers are leading system integrators and workflow specialists. They would likely have suggestions for your particular project.
If you do have additional questions related to the AJA products, don’t hesitate to contact AJA Technical Support via phone or email for assistance Monday through Friday between 9am and 5pm PST.
—
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
Please feel free to contact AJA Technical Support, if you have not already, to review your configuration and operation. You may reach AJA Technical Support via phone or email, Monday through Friday between 9am and 5pm PST.
—
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
Apple refers to the broadcast monitoring support added to Final Cut Pro X version 10.0.3 as beta.
https://www.apple.com/finalcutpro/software-update.html
AJA also identifies the driver version that provides broadcast monitoring support for Final Cut Pro X as beta. Some behaviors, as you describe, may occur when using software features or drivers designated as beta.If you have additional questions or feedback, please feel free to contact AJA Technical Support via phone or email, Monday through Friday between 9am and 5pm PST.
—
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
Please feel free to contact AJA Technical Support, if you have not already, to review your configuration. You may reach AJA Technical Support via phone or email between 9am and 5pm PST, Monday through Friday.
—
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
Bret,
In your case, using an LHe, an older HP xw8600 will actually work better. Newer motherboards have not been certified for use with the LHe. So if you have acess to an xw8600, use it. If you prefer to buy a newer HP, you’ll want to upgrade to a KONA LHe Plus, KONA LHi, Or KONA 3G
—
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
Version 3.0 firmware, released today, provides the functionality you commented about in your post. Please feel free to visit the AJA website to download this latest version.
If you have any questions, please feel free to contact AJA Technical Support via phone or email for assistance.
—
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
Support for DNx on Ki Pro Mini will arrive with the next firmware update. Some confusion stems from the fact that Ki Pro version 3.0 firmware was first demonstrated at IBC and support for Avid DNx was announced at that tradeshow as well. Support for DNx was always planned for a subsequent release, not for the version 3.0 release. Look for DNx support in the next firmware release.
—
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
A new driver version, 10.2.1 X Beta, has been released that addresses an issue where some users could experience a kernel panic when using the previous 10.2 X Beta driver version.
You may find the appropriate driver for your product by visiting:
https://www.aja.com/support/index.phpIf you have questions or need assistance, don’t hesitate to contact AJA Technical Support via phone or email.
—
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
Please refer to the post about the latest firmware release for Ki Pro, version 3.0, here:
https://forums.creativecow.net/readpost/269/1827—
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
Please visit the post in this forum related to the latest release of firmware, version 3.0, found here:
https://forums.creativecow.net/readpost/269/1827—
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com