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  • Ha, I was just about to get on here and copy what Brett wrote to me (same as you).
    This also solved my problem.
    Now, on to AJA Kona issues….

    Dell T76000 Dual 8-core 2.4 GHz
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  • I heard back from Red Giant. I uninstalled completely using Revo Uninstaller, reinstalled Color Suite fresh and it still won’t work. It’s even in the plugins folder!
    I’m just getting pissed now.
    I don’t think it’s a Red Giant issue, I think it’s a PPro issue.
    Gaaaaah!

    Dell T76000 Dual 8-core 2.4 GHz
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    Cinema 4d r14

  • I just heard back from Red Giant and they gave me this advice (see below). That didn’t work for me. I did notice, however, when I opened a project that they were listed as missing, plus the “push” transition from filmimpact. Totally random. The Magic Bullet Color Suite folder isn’t even in Premiere anymore. All is present and accounted for in After Effects, the problem is Premiere only for me.

    Here’s the response from Red Giant. I followed up with them, now waiting to hear back more:
    __________________________________

    I’ve heard this happening to a number of different people when updating. I believe that this may be a Premiere caching issue. To recreate the plugin cache, hold down the Shift key before you start Premiere Pro. Keep the Shift key held down until you have opened your project.
    This will force Premiere Pro to reload the information for all plugins, where it may be currently corrupted or missing data. Does this help get Looks back online? If not, does it show up in After Effects or is it also offline in After Effects? If it does show up in After Effects, do you have Universe installed?
    Kind regards,
    Brett C
    Customer Advocate

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  • Good to know I’m not the only one! This is the only information I’ve seen about it. I’ll open a ticket with Red Giant and send out some info to the twitterverse. That worked well last time.

    Dell T76000 Dual 8-core 2.4 GHz
    NVIDIA Quadro 2000
    NVIDIA Tesla c2075
    Adobe Premiere Pro CS6
    After Effects CS6
    Cinema 4d r12

  • Todd Vanslyck

    October 7, 2014 at 8:46 pm in reply to: Bug report for 8.1: XDCAM EX codec seems broken

    I’m using EX-1 footage with no issues

    Dell T76000 Dual 8-core 2.4 GHz
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  • Kevin, I ended up sending your video directly to Red Giant. They responded the following day and said they were unaware of the problem. I gave them more details and they assured me they were working on it. Just today, an update was sent out for Color Suite and that was one of the issues it addressed.
    I updated Looks to 2.5.3 through Red Giant Link and it seems to have solved the problem.
    Kudos to them for addressing the issue

    TVS

    Dell T76000 Dual 8-core 2.4 GHz
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    NVIDIA Tesla c2075
    Adobe Premiere Pro CS6
    After Effects CS6
    Cinema 4d r12

  • Ditto. On top of that, the only way to resolve it temporarily is to quit PR, go to the task manager and “end process” Adobe Premiere Pro.exe running in the background. 20-30 times a day.

    I’m ready to ditch MBL, I think that’s the problem. When I turn the effect off on the clip, no problems at all.

    I don’t want to ditch it, but this is a seriously debilitating problem.

    TVS

    Dell T76000 Dual 8-core 2.4 GHz
    NVIDIA Quadro 2000
    NVIDIA Tesla c2075
    Adobe Premiere Pro CS6
    After Effects CS6
    Cinema 4d r12

  • Todd Vanslyck

    July 10, 2014 at 4:52 pm in reply to: Dynamic Link not Working in CC- No Clip

    Wait, what? I’m confused.
    Are you saying I have to leave CS6 installed for dynamic link between the two to work correctly on CC? Or do I have to download something else?

    Dell T76000 Dual 8-core 2.4 GHz
    NVIDIA Quadro 2000
    NVIDIA Tesla c2075
    Adobe Premiere Pro CS6
    After Effects CS6
    Cinema 4d r12

  • Todd Vanslyck

    June 18, 2014 at 12:48 pm in reply to: Totally screwed up frame rate issue

    If anybody is intersected, I ended up solving the problem by slowing the footage down to 80%. This made it the correct speed. I exported it at that speed and am using this clip to edit with.

    TVS

    Dell T76000 Dual 8-core 2.4 GHz
    NVIDIA Quadro 2000
    NVIDIA Tesla c2075
    Adobe Premiere Pro CS6
    After Effects CS6
    Cinema 4d r12

  • Todd Vanslyck

    June 18, 2014 at 12:44 pm in reply to: Totally screwed up frame rate issue

    Tim, I’ve never seen it either. The Cine V mode basically overrode the 30p frame rate, causing it to overcrank. I’ve never seen anything like it either, which is why I was so confused. It was almost like a poor man’s overcranking.
    Why the camera didn’t prevent this from happening, I do not know.

    I tried the Interpret Footage option, but it’s saying it’s 30 fps already. I ended up slowing it down to 80%, which puts it at the correct speed. I’m going to export it at that speed and use it that way. Probably not the correct way, but it solves the problem.

    Lesson learned, problem solved. Thanks all.

    TVS

    Dell T76000 Dual 8-core 2.4 GHz
    NVIDIA Quadro 2000
    NVIDIA Tesla c2075
    Adobe Premiere Pro CS6
    After Effects CS6
    Cinema 4d r12

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