[Tim Cavins]

John,

I am linking directly to the mp4 file.

The video does work on an external facing website. I am using CISCO AnyConnect VPN on my phone to access our internal sites and those sites are not playing the mp4. So I don’t think it has anything to do with how it’s encoded/rendered.

I’m currently trying to go through IIS on the different machines to see if I see anything different.

I did see a link yesterday that someone said Sharepoint was causing the same issues for someone else until they added the mime types to the sharepoint server.

Tim

[Tim Cavins]

When I load the video through iTunes, I am able to play the video perfectly on the iPad.

Why would it work this way but not through the web? It plays fine in Internet Explorer on my PC so I don’t think it’s a mime type issue.

Any ideas?

[Tim Cavins]

Issue solved.

I placed a copy in Library/Application Support/Adobe/Fonts and CS5 now picks it up.

[Tim Cavins]

I’ve tried to validate the font through Validate File and it validates fine.

The font does not show up in Font Book on my Mac Pro running 10.5.8 but the font works in CS5 as its in the Library/Fonts folder.

The font doesn’t show up on the Mac Book Pro running 10.6.7. It validates fine but does not work in CS5. The font is also placed in the Library/Fonts folder on the Mac Book.

We’ve fixed all duplicate font issues as well.

Any other suggestions out there?

Tim

[Tim Cavins]

Kevin,

Thanks for the info about the patch. However, that did not help my issue.

Tim

[Tim Cavins]

Thanks. That seemed to work. Didn’t consider cropping it. I’ve been working in FCP for awhile now and trying to learn this pretty quick.

[Tim Cavins]

Chris,

Thanks for the advice. I’ve played a little bit with converting it to 720p with one of the existing presets and it appears to be better.

Is there any way to make a wmv through compressor? I’ve exported the Compressor file in QT to wmv but it looks bad after I do that.

I will not always have to convert to wmv, but in this instance I do.

Thanks,

Tim

[Tim Cavins]

I take that back. One of the XDCAM HD had 1080p30. I’m trying that one now.

Tim

[Tim Cavins]

Chris,

Thanks for the response.

I’ve taken a look at exporting to Compressor as you recommended but I’m not sure what my target should be. I would like to keep it HD, so I looked under Other Workflows/Advanced Format Conversions/High Definition. There were 22 options there. Obviously, I’d want one of the 1080 options but I’m not sure which one. This part is new to me.

You said it should be 30p but I don’t see an option for 30. I see i50, i60, p24, p50. Then there’s HD Uncompressed and XDCAM HD as well.

Can you point me towards which one I should try?

Thanks,

Tim

[Tim Cavins]

I get the slices in Quicktime as well, not just on FCP.

This footage will be used on DVDs as well as computers. Most likely converted to a WMV to use as sales material.

So it’s not one specific destination.

Thanks,

Tim