Steve Mitchell
Forum Replies Created
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Ok talked with tech support today and they are aware of the problem and engineers are working on it. I asked if there were any known issues with Encore on a PC and she replied “no”, so we will see when my install discs arrive.
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Update: Silly me. What was i thinking that it would be as easy as downloading from the web, de-activating the program on my Mac, and using the same serial number to activate on a PC? Of course this is only what I was told by Adobe “customer service” twice today! Anyway, Encore is not downloadable. They have to send new install discs.
God help the technical support person I get on the phone tomorrow.
Dontcha just love the American names they give the ‘customer service” people in India? Today I got Sean! And Martin. Yeah. Right.
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Walter, I’m assuming you mean mean nobody from Adobe has said anything to you about it being an issue with Leopard? Anyway, I’m in the process of downloading Adobe PP and Encore to my PC and activating it, then trying to make the same Blu Ray project on a PC and we will see what happens. Give me a couple of hours.
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Walter, thanks for the quick response. On the Adope forum (where this a thread about this issue) it seems to point to a problem with Leopard. I have a spare PC and just might switch activation just to try and see if it works.
steve
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Man, this just blows! These are the very issues I’m having with the buttons. And you’re telling me Adobe has been working on this for a while? I bought this software based on what a big-time vendor recommended to me that “this is the only recommended way to author on Blu-Ray on a Mac”. Now both Adobe and the vendor look like fools.
I suppose I could switch my activation to a PC. So along those lines, theoretically how could I edit in Final Cut and burn using Encore on a PC? Would it be as simple as making a QT reference movie in FCP and dropping that into Encore?
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thanks for the response. i do know how to sync audio and video
on the timeline, but I have several projects to cut from the
master footage, so I want to do this BEFORE I drop them on the
timeline and start cutting. I want to overwrite the audio on the master clip. How do I do that without dropping on the timeline? -
isn’t there a version 6.3 out right now? Will that resolve it?
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sorry my bad…I meant to say Multibridge Pro.
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Number two. I’ve done it, and it works.
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theoretically that QT reference file should visually the same, so I have no clue. the bigger issue is why is there this sync issue we’re having? to be continued…