[Saur Dash]

“Can’t record the xbox 360 as the signal has HDCP in the hdmi signal. No fault of the BMD device for being HDCP compliant, as required by law.”

I’m sorry to correct you, but the Xbox 360 has no HDCP over HDMI when playing games. I have been recording via a Blackmagic device from my 360 for years, as have countless others.

The issue is likely the Blackmagic Shuttle itself, it’s an insanely difficult device to get working.

To the original poster;

1. Make sure you set your Xbox 360 display output (via the Xbox 360 system settings) to 720p.
2. Set your Blackmagic device’s input to HDMI 720p, 59.940fps.

If this doesn’t get you anywhere you can at least rule out the display settings as the cause of the problem. Sorry I cannot help further but I never managed to get the Shuttle to work and tried 4 or 5 different motherboards.

[Saur Dash]

I did actually buy a PCIe USB 3.0 controller with a NEC/Renesas controller and tried it with my previous board, an ASUS Crosshair V Formula (predictably it didn’t work). I honestly don’t have the time or patience to deal with this Shuttle any more, I cut my losses and bought the internal Intensity Pro which works perfectly.

I couldn’t physically fit an internal capture card on my old setup along with my 3-way SLI GPUs, this is why I bought the Shuttle in the first place. But on this new board there’s more than enough room. I suggest selling the Shuttle and using another solution, it’s not worth the time or effort dealing with such a shoddy product.

[Saur Dash]

I’ve given up now too. I’ve tried 5 different motherboards so far and so far managed to get absolutely nothing out of the Shuttle on any of them.

The last board I tried it on was the ASUS P8 Z77 Premium with an Ivy Bridge i7 3770K. This board has 2 separate USB 3.0 controllers (Intel Extensible and the usual one we see from Asmedia), the Shuttle simply crashes the machine as soon as you start the BM Media Express software regardless of which controller’s ports you try. This is off a fresh Windows 7 installation with all latest software and drivers installed.

This new board supports Thunderbolt natively, but what’s the bet that the Thunderbolt Shuttle also only works with one specific system? I bet you any money this is the case.

I can’t be bothered any more. I’ll cut my losses and eBay it, it’s been nothing but an overpriced doorstop and a complete waste of time and money.

[Saur Dash]

I feel your pain.

I bought a Shuttle over a year ago and have never once got it to work. Tried a motherboard with a Renesas chipset (rare as unicorn poo now), didn’t work. Tried a Crosshair V Formula with ASMedia chipset, no go. Tried a 3rd party NEC/Renesas chipset PCIe card, no go.

I’m planning to build an Ivy Bridge Z77 chipset machine soon and am still trying to plan around this stupid card in the vain hope it will one day work. Not one of the Z77 motherboards I have looked at has the magic Renesas chipset which the Shuttle likes, it’s long been phased out of existence.

How on earth can you release a product which simply will not work on 99.9% of the computer hardware on this planet? Why do they continue to sell it? This thing has been nothing but an expensive doorstop since I bought it, and Blackmagic have not once even attempted to resolve any of this nonsense.

Buy any other product, just steer well clear of this garbage and advise anyone else to do the same.

[Saur Dash]

I had the exact same problem with the Intensity Pro using an Asus Crosshair IV Formula with a Phenom II X6. I was never able to resolve it, tried the Intensity Shuttle too with an Asus Crosshair V Formula but that doesn’t work either.