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Activity Forums Blackmagic Design Blackmagic Intensity Shuttle USB 3.0 issues

  • Blackmagic Intensity Shuttle USB 3.0 issues

    Posted by Lex Hermans on September 28, 2012 at 3:06 pm

    Hello,

    After trying for hours, I can still not get my Blackmagic Intensity Shuttle USB 3.0 working. All my drivers, including my BIOS, are up to date. I am trying to use HDMI cables to record my Xbox 360. I get no screen on the TV nor on my PC screen. All I got so far is my TV screen turning yellow when I change some settings in Media Express.
    Any help with this issue?
    I have the required PC specs.

    Regards,
    Lex

    Saur Dash replied 13 years, 7 months ago 3 Members · 4 Replies
  • 4 Replies
  • Shaun Roemich

    September 29, 2012 at 3:19 pm

    Can’t record the xbox 360 as the signal has HDCP in the hdmi signal. No fault of the BMD device for being HDCP compliant, as required by law.

    Big Dog – Technical Director – Switcher
    Road Dog Media – Vancouver, BC Canada
    roaddogmedia@gmail.com

  • Lex Hermans

    September 29, 2012 at 6:30 pm

    I switched to component cables now, but I still cannot make it work. The only way I can get anything to show up on my screen is when I set my adapter to SD TV. I can not ever get HD to show up.

    This is all I can get: https://gyazo.com/4083dc2a8d09ab1ac23e0238f5c7057c

  • Shaun Roemich

    October 1, 2012 at 4:01 am

    So, you did switch the switch on the component out on the XBox360 connector breakout to HDTV, correct?

    Big Dog – Technical Director – Switcher
    Road Dog Media – Vancouver, BC Canada
    roaddogmedia@gmail.com

  • Saur Dash

    October 2, 2012 at 4:13 pm

    “Can’t record the xbox 360 as the signal has HDCP in the hdmi signal. No fault of the BMD device for being HDCP compliant, as required by law.”

    I’m sorry to correct you, but the Xbox 360 has no HDCP over HDMI when playing games. I have been recording via a Blackmagic device from my 360 for years, as have countless others.

    The issue is likely the Blackmagic Shuttle itself, it’s an insanely difficult device to get working.

    To the original poster;

    1. Make sure you set your Xbox 360 display output (via the Xbox 360 system settings) to 720p.
    2. Set your Blackmagic device’s input to HDMI 720p, 59.940fps.

    If this doesn’t get you anywhere you can at least rule out the display settings as the cause of the problem. Sorry I cannot help further but I never managed to get the Shuttle to work and tried 4 or 5 different motherboards.

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