[Sam Freeman]

Jeez – Thanks guys! I thought I was going crazy.

I can’t believe that after 14 years of using AFX there are still little (super simple) things like this that can drive me nuts. It’s why I love AFX too though. :0)

[Sam Freeman]

Thanks Dave, but I think you’ve missed my point…

The interface is different, and that’s what I’m confused by. In the past the central bar has had an entire colour spectrum, but now it only has a minimal hue section from where the pointer is on the left.

Thanks
Sam

[Sam Freeman]

Thanks Roland – that’s actually really useful. I can see myself getting over excited and fly posting the scene.

Unfortunately I won’t be able to see the scene myself until Monday – and then we’re straight into it. I’ll make sure I use high contrast dots.

Thanks for your help!

Sam

[Sam Freeman]

Aha great! Took me a while to find it as I forgot it would be hidden.

So I’m a step further and the program now opens. However, it now can’t find Quicktime… It is installed.

I’ve tried deleting the preferences folder so that it gets rebuilt (as suggested here –https://blogs.adobe.com/aftereffects/2011/02/troubleshooting-quicktime-errors-with-after-effects.html )

I can’t see anything else in that article that might be the problem. Any pointers?

Thanks
Sam

[Sam Freeman]

Hi Todd,

Thanks for getting back to me – it’s really appreciated that you’re so active on here.

My case number is :0212305867

I’ve installed the latest update (12.2) but I’m still having an issue

Any help would be most appreciated.

Thanks
Sam

[Sam Freeman]

Do you have your disk cache enabled? If so try turning it off (preferences>media&disk cache>enable disk cache tickbox) and empty existing cache items.

Some 3D effects don’t refresh the cache and show old frames rather than new…

[Sam Freeman]

I’ve got exactly the same problem here (CS6 no problem – CC in joy). After you’ve made your first point It comes up with the add vertex pen tool rather than the make new vertex point tool and it won’t toggle off onto another pen tool.

It also seems to only be on vector/illustrator files…

I’ve reset the preferences but no joy. Did you find a solution to this?

IMAC 3.2Ghz I3
OSX 10.8.5
16 GB Ram
ATI Radeon HD 5670 512MB
After Effects CC

[Sam Freeman]

Couple of questions/pointers…

1) Are you using the classic renderer or the new Ray-tracer? A new video card will only help with speeding up ray-trace renders. Classic renders don’t tend to use the video card.

2) You don’t really have enough Ram for multiprocessing.

3) How much Ram do you have allocated to After Effects and how much to other processes?

4) Sounds like things are getting stuffed up as the render goes on. Have you tried going into the ‘secret’ preferences and setting the program to purge old frames? That might force it through and improve things.

Good luck!

[Sam Freeman]

Normann you are a genius! I’m pretty sure that’s sorted it for me as well. It’s been bugging me for so long but I’ve never got close to sorting it (I’d actually forgotten that drop down menu existed…)

Thanks a million for sorting at and for sharing.

[Sam Freeman]

I don’t know whether this will help you – I’ve never used it myself but it might help you out?

https://aescripts.com/efx-uniqueness/