Replies – Forums – Rohit Gupta – Page 39

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Rohit Gupta
November 14, 2011 at 2:39 am in reply to: Project location

The postgres server is configured to store it’s data at:

/Library/PostgreSQL/8.4/data/

Regards,
Rohit
Rohit Gupta
November 2, 2011 at 12:14 am in reply to: PROBLEM : when I make a correction on any file, in a few minutes begins flashing

Could you please check if the dongle is securely plugged in to the Mac?

Can you install Resolve Lite and check if you have the same problem?
Rohit Gupta
October 27, 2011 at 10:53 pm in reply to: Problems with Resolve and DNG sequences : Pink solid color area on His …

Are you working in normally scaled video mode?

Does this problem happen only when turn the gain up in the color page, or even before you change any grade?

Please send us a DNG file at davincihelp (at) blackmagic-design.com, and we’ll take a look.

Regards,
Rohit
Rohit Gupta
October 20, 2011 at 7:20 am in reply to: Bug alert 8.1 – XML to FCP7 turns out a 24.98 fps timeline?!?

Hi Juan,

Thanks for alerting us to this issue, and this has now been fixed. This will be available in the next dot update.

Meanwhile, if you open your XML file in any text editor, do the following:

Replace all occurrences of this pattern in the XML:

<ntsc>true</ntsc>

with

<ntsc>false</ntsc>
Rohit Gupta
October 20, 2011 at 6:22 am in reply to: AAF AVID roundtripping with 8.1

Hi Donal,

Please send us the AAF files you are having trouble with round-tripping, and we’ll take a look.

Our support email is davincihelp (at) blackmagic-design.com

Regards,
Rohit
Rohit Gupta
October 19, 2011 at 2:01 pm in reply to: Bug alert 8.1 – XML to FCP7 turns out a 24.98 fps timeline?!?

Could you please send us the original and new XML? At davincihelp at blackmagic-design.com?
Rohit Gupta
October 17, 2011 at 9:28 am in reply to: Resolve Lite 8.1 _ Render ProRes 4444 fails… picture gets cut off.

Hi Helge,

We are unable to reproduce this issue. Could you please provide details of what hardware you are on? If possible, please grab logs, and send to your support email so we can check? (davincihelp at blackmagic-design.com)
Rohit Gupta
October 16, 2011 at 9:10 am in reply to: Working with masks

Hi Clayton,

Could you explain a little more in detail what you are looking for?

Is this mask coming in from an external file, or are you generating this mask within Resolve.

If coming from outside, we have a way to blur the external mask, and if within Resolve, of course, we have the defocus tool for the alpha.

Thanks,
Rohit
Rohit Gupta
October 15, 2011 at 4:44 am in reply to: 8.1 hung on database upgrade

Did it finish?
Rohit Gupta
October 15, 2011 at 4:43 am in reply to: How to Batch Unlink without Losing Grades?

Try the batch copy. It copies master session version to local.

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