Forum Replies Created

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  • Richard Scobie

    August 12, 2009 at 3:44 am in reply to: Onboard audio disabled w/Intensity Pro install.

    Hi Veronica,

    Here is the response I got from Albert:

    “Yes, you are not the only user to mention this and indeed it is true. It is
    now locked for a/v when using a BMD preset that you must do video and audio
    through the DeckLink card.

    The main reason for this change is that if you have video output from the
    DeckLink and audio output from a sound card, it will most likely be out of
    sync. As such, this is now locked when using CS4.

    It has been requested to change this to allow for audio output from a sound
    card. No time frame for if/when this will be changed but I will be happy to
    re-log this request.”

    I would interpret that as a pretty solid “onboard will not work”, so I’m not sure why he told you something different.

    Regards,

    Richard

  • Richard Scobie

    August 6, 2009 at 10:51 pm in reply to: Onboard audio disabled w/Intensity Pro install.

    Hi Veronica,

    For some reason Blackmagic do not state that this is normal – see this thread.

    https://forums.creativecow.net/readpost/124/871377

    If enough people email them, perhaps they will re-enable it again.

    Regards,

    Richard

  • Richard Scobie

    July 30, 2009 at 2:15 am in reply to: Media Express 2.0
  • Richard Scobie

    June 30, 2009 at 7:35 pm in reply to: Decklink HD new system

    [Joshua Helling] “To be accurate there is an issue with our 1x lane boards and the x58 chipset that we are working hard to resolve, but for the board you mentioned you should be fine.”

    OK, it looks as though I have just been bitten by this (using an ASUS P6T X58 board and a Decklink Studio card) – I posted a support email yesterday with more details.

    Is there any indication when this will be resolved as this workstation is needed urgently?

    Regards,

    Richard

  • Richard Scobie

    June 24, 2009 at 8:28 pm in reply to: No onboard Audio in Premiere

    I have now received a response from support on this: it is apparently a feature.

    Onboard audio is not available as it can appear out of sync with the vision.

    Blackmagic are open to re-enabling it if there is sufficient demand. I would very much prefer the choice between the two outputs as long as I am aware of the potential sync issue.

  • Richard Scobie

    June 22, 2009 at 9:56 pm in reply to: No onboard Audio in Premiere

    Some more detail: Windows XP SP3 32 bit, Decklink Pro card, Driver 7.1.2

  • Where has the Decklink Capture tool gone with this release?

  • Richard Scobie

    April 13, 2008 at 7:58 pm in reply to: PCI-X Cards on Windows 64

    Thanks Bernhard,

    Then they should have a note to this effect included with the XP64 drivers, along with informing all their support people – it would have saved me wasting a day of my time.

    This machine does a lot of Maya work also, which will use all the RAM in the machine, so more than 2GB is required.

    Regards,

    Richard

  • Richard Scobie

    April 12, 2008 at 8:16 pm in reply to: PCI-X Cards on Windows 64

    Hi Bernhard,

    Thank you very much for this information.

    My next question would be why the support person at Blackmagic I have exchanged half a dozen emails with could not tell me this.

    I was able to get the card recognised and functioning if I limmited the RAM to 2GB, but this is not acceptable for other software ruun on this machine.

    I will attempt to borrow a PCIe card to test with.

    Regards,

    Richard

  • Richard Scobie

    April 8, 2008 at 9:56 pm in reply to: *NEW XENA 3.1.1 SOFTWARE AVAILABLE NOW*

    Interesting. I have just this minute received a reply from AJA support saying that they do not have a Windows XP 64 driver and in all liklihood, there will not be one.

    Development looks be proceeding on Windows Vista 64 only… 🙁

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