Onboard audio disabled w/Intensity Pro install.

[Richard Scobie]

Hi Veronica,

For some reason Blackmagic do not state that this is normal – see this thread.

https://forums.creativecow.net/readpost/124/871377

If enough people email them, perhaps they will re-enable it again.

Regards,

Richard

[Veronica Veerkamp]

Thanks Richard,

I do understand that audio out to BM when working in a BM timeline is a desirable feature, however, according to Albert Chu from Blackmagic you should be able to choose between outputs.

“You might be able to do this by going to control panel, then to
sound, and setting your audio output to your computer’s speakers as opposed to Blackmagic.”

As you noted, that doesn’t seem to work. He also said:

“It actually should not disable audio drivers but I have heard of this kind of thing happening when using on-board audio.”

From his response, I’m still not clear if this is a bug or an intentional feature. I certainly don’t want to be forced to use BM for all of my audio output, as it’s not a very good sound card.

Regards, Veronica

[Richard Scobie]

Hi Veronica,

Here is the response I got from Albert:

“Yes, you are not the only user to mention this and indeed it is true. It is
now locked for a/v when using a BMD preset that you must do video and audio
through the DeckLink card.

The main reason for this change is that if you have video output from the
DeckLink and audio output from a sound card, it will most likely be out of
sync. As such, this is now locked when using CS4.

It has been requested to change this to allow for audio output from a sound
card. No time frame for if/when this will be changed but I will be happy to
re-log this request.”

I would interpret that as a pretty solid “onboard will not work”, so I’m not sure why he told you something different.

Regards,

Richard

[Veronica Veerkamp]

Hi Richard,

That’s why I am still confused…conflicting feedback from the manufacturer! I’m fine using audio out through the card when using a BM preset, I just don’t want have to use it all of the time. I’m hoping they’ll address this issues in a future firmware upgrade, as it works well as a capture device, but I won’t be able to use it as is.

Veronica