Forum Replies Created

Viewing 11 - 20 of 1,854 posts
  • peter mcauley

    August 6, 2018 at 8:23 pm

    Hi Adam,

    As a rule of thumb, you should always use the correct tools for install and uninstall of any software on your system. It may be that there are some orphaned or stray files left over from an incomplete removal that are causing the problem that you’re seeing. I’d suggest uninstalling both Vegas and BCC using the control panel “add/remove” feature, then reinstalling the products to see if this helps. If not then you should probably send a message to customer support for assistance.

    Cheers,

    Peter.

  • peter mcauley

    July 16, 2018 at 9:23 pm

    Hi Orlando,

    BCC 9 did not actually include the Mocha option – we integrated mocha into the Continuum product starting with BCC 10. With the integrated version of Mocha in Continuum, you get the Academy Award winning Mocha planar tracking and masking system directly available in each Continuum filter with the click of a button, which can be used to isolate the filter effect to a user defined region of the filtered image. It’s an amazingly powerful and helpful feature and a wonderful extension to the BCC PixelChooser feature. You can also use the integrated Mocha in Continuum to track objects and the tracking data can be exported and used to drive the position of things like the source point of a lens flare or to corner pin a shape in a scene. There are plenty of free tutorials available on the Boris FX website here :

    https://borisfx.com/videos/

    Cheers,

    Peter.

  • peter mcauley

    January 10, 2018 at 10:06 pm

    Unfortunately automated object interaction is not an option in anywhere inside of the Boris FX toolkit and this kind of animation must be done via manual keyframing. The spin etc is possible though – there’s even a jitter function that can automate this for you.

  • peter mcauley

    January 10, 2018 at 9:47 pm

    Hi Stuart,

    Without having your actual AE project, I can’t really offer any assistance with the issue. My suggestion is to send the AE project with an explanation of the problem into our support team and hopefully one of our techs should be able to assist you with this. You can send that to [email protected].

    Cheers,

    Peter.

  • peter mcauley

    January 10, 2018 at 9:43 pm

    Hi,

    I haven’t viewed the images that you sent along as for some reason I couldn’t see them in your post, but I can tell you that if you have BCC Title Studio installed in Vegas 14 you can generate 2D / 3D objects that appear to ripple back and forth in the wind by applying the Ripple Z Rings deformer shader to the scene or to the individual objects in the scene. If you are unfamiliar with using Title Studio there are plenty of on-line tutorials on the BorisFX site that should guide you through the process.

    Cheers,

    Peter.

  • peter mcauley

    January 2, 2018 at 9:56 pm

    Hi Michael,

    Sometimes a host will not pass along the high resolution information to the filter when working in low resolution mode so you might need to perform your setup in the same resolution that you are rendering. If you can provide us with some information on the host that you are using I might be able to reproduce the issue on my end and then offer some assistance.

    I’ll need to know the host, the format that you’re working in and the resolution that you are working in while in setup mode.

    Thanks,

    Peter.

  • peter mcauley

    December 18, 2017 at 6:00 pm

    Hi Matthew,

    Yep, that’ll do it alright. Glad you managed to figure that out.

  • peter mcauley

    December 5, 2017 at 6:04 pm

    Hi James,

    The problem is that the OFX (and AVX) API currently does not allow us to generate the UI features that are necessary for this filter to be usable in Vegas (or Avid) so until that changes we can’t make the filter work within these hosts. It’s unclear to me when this is going to change but if if the API opens up then we’ll definitely make this filter available within Vegas and Avid.

    Thanks,

    Peter.

  • peter mcauley

    December 4, 2017 at 9:11 pm

    The results are dependant on where the filter gets the image from. The best results are when the filter pulls the clip directly from the desktop instead of passing through the host transform matrix prior to arriving in the filter’s own transform matrix.

  • peter mcauley

    November 29, 2017 at 8:01 pm

    It may be that you’re using an unsupported video card. The Lens Flare 3D is video card dependant – it renders 100 percent in hardware.

    Thanks,

    Peter.

Viewing 11 - 20 of 1,854 posts

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