Forum Replies Created

Page 122 of 186
  • Peter Mcauley

    July 21, 2008 at 1:19 pm in reply to: Boris with Pinnacle Studio 12

    Hi,

    Glad you were able to figure that out – you see, the text has to be selected manually in the text generator window to enable the option of applying different colors to characters within the same word, or group of characters.

    The software is indeed a little complicated at the beginning, however, once you understand the basic principles behind the user interface you’ll find that you can fly with it, making animated title generation a breeze.

    Cheers,

    Peter.

  • Peter Mcauley

    July 21, 2008 at 1:08 pm in reply to: BCC5, Premiere CS3 and Premiere AE

    Hi,

    I’ll ask the technicians in our QA labs to take a look at this to see if they are seeing what you appear to be seeing in regard to use of the BCC OpenGl accelerated filters in Premiere Pro CS3. If may be related to the driver for the video card that you are using, but I’m not sure yet and won’t know for certain until they have performed some tests. I guess in the meantime all I can suggest is for you to limit your use of the BCC OGL filters to when you are working in the CS3 After Effects host and to avoid using them in Premiere.

    Thanks,

    Peter.

  • Peter Mcauley

    July 18, 2008 at 8:17 pm in reply to: Boris with Pinnacle Studio 12

    Hi,

    When the text appears in the little window, you need to select the text and then set the new color. If you don’t select the text nothing will change. This is what is happening on your system.

    I hope this helps.

    Peter.

  • Peter Mcauley

    July 18, 2008 at 8:15 pm in reply to: new computer

    Hi Theo,

    No, you’ll need to get in touch with us so that we can provide you with a new license. The key is node locked to the computer onto which it was installed.

    I hope this helps.

    Peter.

  • Peter Mcauley

    July 15, 2008 at 12:43 pm in reply to: BCC5/FCP system failure

    Hi Mark,

    This should be a fairly straightforward support issue – please contact our support team at support@borisfx.com as they should be able to resolve this with you either over email or the phone. It is most likely something simple like a stale or corrupt preferences file on your machine, which is causing the filters to crash. Feel free to contact me at peterm@borisfx.com if the matter remains unresolved by the end of day today.

    Cheers,

    Peter.

  • Peter Mcauley

    July 14, 2008 at 8:15 pm in reply to: FX/Grafitti Tutorials

    Glad that helped Jim.

    Cheers,

    Peter.

  • Peter Mcauley

    July 14, 2008 at 8:00 pm in reply to: FX/Grafitti Tutorials

    I think you may be looking for this:

    https://www.borisfx.com/product/matrix.php

    Cheers,

    Peter.

  • Peter Mcauley

    July 14, 2008 at 6:01 pm in reply to: FX/Grafitti Tutorials

    Hi,

    There are lots of tutorials on our web site at http://www.borisfx.com/tutorials. The RED DVD is great, and you can learn a lot about the interface and how the software operates by watching it. It does however cover many features that are exclusive to RED but it also covers a lot of areas that are included in Graffiti and FX.

    Cheers,

    Peter.

  • Peter Mcauley

    July 14, 2008 at 5:56 pm in reply to: Red alpha channel

    Hi,

    If you would like to send me a project settings file I’ll take a look to see if I can figure out the issue. You can send it to me at peterm@borisfx.com. No need for any media, just the settings file.

    Cheers,

    Peter.

  • Peter Mcauley

    July 14, 2008 at 1:44 pm in reply to: Installing Continuum Complete

    Hi Bill,

    You’ll need to use BCC 4.1 or greater for CS3 – 4.0 won’t work.

    Cheers,

    Peter.

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