Matt Mullen
Forum Replies Created
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If you scan the dongle with dongle manager does it see the dongle?
If not it may be a driver issue, try installing the sentinel drivers from the installer separate.
were there any errors when you did the install?
-Matt
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Hey Jeff,
What host are you using this with?
Have you tried increasing the “Span” parameter or decreasing the velocity limit.
If those do not yield better results let me know. We can arrange for you to send us your clip and we can test with it.
-Matt
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Glad to hear you’re all set.
The thoughts of editing linear are before my time 😉
-Matt
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Avid has some strict requirements for graphics cards with MC 3+. They are all in the nVidia Quadro FX line of cards.
With that said I am not 100% certain if this is your issue. If you have another machine that is using these same graphics and you are running the same graphics card/driver combination then you probably have a different issue.
If it is working on other machines I would verify if the specs of those machines match this one.
One thing you could possible try is rebuilding the database files for your media.
If you know where your media is located on your internal navigate to the folder (OMFI MediaFile or Avid MediaFiles)and delete the two files named msmMMOB.mdb and msmFMID.pmr.
When you relaunch Avid the media folder will be scanned and it will rebuild the files and/or find corrupt media files. If it finds corrupt media files you may need to recapture or reimport the materials that are corrupt.
-Matt
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You should be able to select the original clips and do a batch capture for anything that was ingested from tape.
Do the same for the imported files excepts this time do a batch import.
If you need help on the steps you should be able to find them in the MC help files by searching for batch import or batch capture.
-Matt
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The graphics card itself is not supported with MC 3 or 4. There may be some element of the graphics that it just cannot handle.
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Peter,
Which filters are you using?
I don’t quite understand what you are trying to achieve and what you’re seeing. Could you post screen shots?
-Matt
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4.0.2 is supported for QT 7.6.2 so that is not your problem.
Please post your graphics card/ driver information and also what you are using for storage.
Do you get this on all or just this one project? Have you tried creating an new Avid user?
-Matt
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No problem, glad you resolved the issue.
-Matt
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Peter,
This could be a number of problems.
What we need to know is if you’re working in OMF or MXF media?
Also what changed between when the media was online and now offline?
-Matt