[Mark Underkofler]

Works like a charm. It was the Adobe ExtendScript Toolkit that was causing the problem.

Back to normal now. Thank you very much for your guidance.

Mark

[Mark Underkofler]

I don’t get a Send to CC from CatDV 10.0.7 Pro. I guess that’s only an option with Enterprise?

Sometimes a clip will drag into PP CC directly and many many times there is just a fist with a NO sign.

[Mark Underkofler]

Shane,

We’ve been experiencing this phenomena in two of our bays and it seems very random. It doesn’t appear to be content dependent because you can SAVE AS to another volume on our SAN.

We use the Facilis Terablock SAN.

I’ve bought your DVD so I’m hoping I’ll find a solution there.

[Mark Underkofler]

Thanks Bryson. Found it. Was looking in the wrong place.

Love your CatDV presentation at the Guild.

Mark

[Mark Underkofler]

I’ve got many of the same observations I’ve seen in this new forum. I do not have stellar luck with DG. Their “account executives” seem to be very junior and have a very limited knowledge of the process. I’ve submitted spots to DG only to have them rejected, then approved, then rejected again. It is as though someone looks away when a reject light comes on with an automatic “screening” device. It seems as though that “device” wakes up in a new world every day.

I dealt with the DG operations center in Tulsa that looked at rejected spots and said, “oh those are fine, I don’t know why they were rejected – they’re fine.”

Plus, unless I’m a moron (which is entirely possible) there is no software that lets you view the DG encode you’ve made in their strange 720 x 512 Video News Release format mpeg2. At least I haven’t found anything that will play it.

I had HD spots that I released in Pittsburgh and was appalled at the various formats these major station WERE accepting and WERE NOT accepting. There needs to be a standard. Period. It’s insane to have so many formats and frame sizes. TV’s have pretty much standardized on 1080p. Seems that the TV manufacturers decided to use a single standard. No can’t we?

PS. I’ve had luck with a company called Hula Media Exchange. They claim to have as large of base as DG (I can’t verify). But the guys there will bust their butts to get your spot to where it needs to go. Service. Something DG just doesn’t have. I’d probably send all my stuff to DG if they’d provide a sane encoder and not have a website traffic system that was obviously designed by people that never use it. It is counter-intuitive and difficult to use – requiring you to enter information countless times and build groups etc, etc.

Mark Underkofler
Vertigo Post Productions
Dallas Texas

[Mark Underkofler]

Thanks for the info Todd. Can you provide a link for the fix?

Thanks!

Mark

[Mark Underkofler]

Rolf,

Yep. Pilot error…!

I was putting the date in as: 11/23/2009 or 11-23-2009 and it wanted: Nov 23, 2009.

Thanks for helping.

[Mark Underkofler]

Lindsay is absolutely right. You will get no indication that the deck is being fed signal at all. After Final Cut goes away and “Conforms” the track, you are presented with the standard print to tape screen. Hit the button and off it goes. Squirrel-ly but it works.

I don’t know if this peculiar thing is resolved in FCP 7 or not.

[Mark Underkofler]

It didn’t matter what drive I captured to. I think it’s a firewire issue. The capture decks use firewire and at least one of the drives I was trying to capture to is firewire 800.

Anyway, I removed all external drives and it would capture. Put the external drives back and it’s working again. Flakey huh?

I think it was a firewire issue though. I’ve got some HD stuff coming in, it will be interesting to see how that captures. This isn’t the first HD project so I’ll be able to compare how system is functioning.

Thanks for everyone’s help! It is great to know that there are people who care and will respond.

[Mark Underkofler]

I dropped all the external drives, firewire, USB, eSata. Finally got it to capture to internal B drive (sata). So it seems to be something colliding in the firewire setup.

To answer you question… it’s a DV tape. Not HDV. So it wasn’t a ingest problem. So at least I got it to capture. Now, I slowly put drives back up until I get capture failure and freezes.

Thank you for making me systematically go thru things. Sometimes it just takes someone with a cool head to step you thru stuff…

Thank you!!!