Well, maybe they’re smart… but yes, they can often be “flakey”.
First peeve that comes to mind is, I can’t count how often I have busted my (redacted) to deliver something really good to a client, really fast… only to have them spend literally weeks before they respond, and that, only after some polite reminders.
Other peeves: people who are phoning it in. We played a music gig this weekend, and the venue’s sound man was absolutely checked-out in terms of commitment to doing his job. First, he complains that he doesn’t have enough inputs on his board to handle us, so couldn’t we just all huddle around his five mics (with 8 people, two speaker cabs for electric instruments, and 6 acoustic instruments). I showed him that I’d brought an extra 5 mics, cables, and stands, all set up and ready to go, plus I’d brought a 4-channel sub-mixer, so he really only needs to worry about one more input on his board. He stopped working the board and started playing with his phone for over half the set…. and he’s supposed to be mixing ten mics where every song has someone else doing lead solos. We show up early and there’s nobody on stage ahead of us, the audience is waiting, so we ask if we can start early.
“I don’t care”, says the guy. And it showed.
Whether it’s video or music performance, your team can work like demons to get it perfect, but it all goes to heck if one key person outside your team doesn’t bring their “A” game to the job.
If I ever get like that, somebody please shoot me, …then tell me.