Luke Maslen
Forum Replies Created
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Hi Todd,
Have you tried disabling the DeckLink desktop? I believe that should help. You probably had it set that way before but, when you updated to the latest DeckLink drivers, the desktop would have become enabled again. Disable it and restart your Mac and all should be well.
Regards,
Luke Maslen
Blackmagic Design -
Hi Adrian,
Can you please retest this using the current DeckLink 5.7.2 drivers which are available from software downloads. If the problem still occurs when exporting from a 10-bit sequence, please capture at 8-bit and then export to a TIFF/TGA sequence. Does the same problem occur or does it look as it should?
Regards,
Luke Maslen
Blackmagic Design -
Thanks Brandon,
We’ll run some tests and check it out. If improvements need to be made, I’m sure we can add something in a driver update. When you are working in After Effects, which HD1080 frame rate are you down converting which looks soft? I’m guessing it was 1080i59.94 but want to be sure.
Regards,
Luke Maslen
Blackmagic Design -
Hi Craig,
Given that the problem is not 100% reproducible, it would be very good if you could keep a log of your actions prior to the video problem occurring and then let us know when you have collected a bit more information. We’ll look at it again and see if we can work it out.
Regards,
Luke Maslen
Blackmagic Design -
Hi Craig,
When switching between DV captures via Firewire, and SDI monitoring with the DeckLink card, it might help Final Cut Pro if you tell it to refresh the list of connected displays. To do so, open your Blackmagic NTSC DV or Blackmagic PAL DV sequence and then go to the View menu and choose Refresh A/V Devices. Again go to the View menu and choose Video Playback which should be set to Blackmagic NTSC/PAL 8-bit. Despite the fact you are working with DV material, it is played out as 8-bit uncompressed video via SDI so this is why it should be set to 8-bit. Finally from the View menu, verify that External Video is set to All Frames.
Please let me know how you go.
Regards,
Luke Maslen
Blackmagic Design -
Hi Michelle,
Thank you for providing the history behind your video capture. I shall be talking with one of the engineers later today and believe they may be able to provide a workflow that should work for you.
Regards,
Luke Maslen
Blackmagic Design -
Hi,
I’m guessing you are using Final Cut Pro. Which Blackmagic Easy Setup have you chosen for your HD material?
Which Blackmagic product are you using? Multibridge Extreme and DeckLink HD Pro 4:4:4 (PCI-X) are the two products that include hardware down conversion.
Upconversion is not yet enabled but that is the plan.
Regards,
Luke Maslen
Blackmagic Design -
Hi Peter,
The DeckLink HD Pro 4:4:4 (PCI-X) and the Multibridge Extreme can both perform HD1080 down conversion on Windows but the other cards cannot. This might be possible in the future with a driver/firmware update and it’s not something that we’ve ever advertised or promised. However it would be nice to do and we’ll ask the engineers to check it out and see if it’s possible.
Regards,
Luke Maslen
Blackmagic Design -
Hi Trevor,
Can you please check whether your G5 has PCI or PCI-X slots? To do so, go to the Apple menu and select “About this Mac”. Then click on the More Info button and you will see the System Profiler will launch.
Look in the System Profiler under Hardware and then Memory to see if your G5 has 4 or 8 memory slots for RAM. The PCI-X and G5’s have 8 slots compared with PCI (33 MHz) G5’s which only have 4 slots for RAM.
If your G5 has 8 memory slots, then it definitely contains PCI-X slots and you can use the DeckLink HD Pro 4:4:4 (PCI-X) card for uncompressed HD and SD capture and playback via SDI. This is the same great quality as you would obtain using PCI Express (PCIe) on the newer G5’s and the Mac Pro.
There were two models of G5/2.0 GHz dual processor. One model had PCI-X slots which are perfect for use with the DeckLink HD Pro 4:4:4 (PCI-X) card. The other G5 model had slower PCI 33 MHz slots which were unsuitable for use with DeckLink cards. Hopefully your Mac has PCI-X slots.
Please let me know which type of slots you have in your G5.
Regards,
Luke Maslen
Blackmagic Design -
Hi,
In the past we had very long Readme files that listed what had changed in every driver release. It turned out that this was causing confusion especially with references to new features added to Final Cut Pro so we just list what’s in the latest release now.
Are you experiencing a problem? If so, please let us know what’s going wrong so we can try to help you.
Regards,
Luke Maslen
Blackmagic Design