Kevin Monahan
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Kevin Monahan
May 21, 2013 at 12:04 am in reply to: On a deadline & my Premiere project will not openThis sounds more like an activation error. Just do what I outlined above and you should be good to go once more.
Kevin
Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
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Kevin Monahan
May 20, 2013 at 8:37 pm in reply to: Sequence error or a cautionary tale about credit cards and Creative Cloud[Steve Martin] “Yes, i agree that it’s a problem Adobe needs to look into. I haven’t had any contact with Adobe yet – as this all unfolded in the past few days. In all honesty, I don’t even who to contact.”
Hi Steve,
I don’t think this is a subscription issue, it’s an activation issue that happens to Premiere Pro sometimes. In fact, that warning should not even appear with the trial.Try this:
Go to Help > Deactivate
Restart Premiere Pro
Go to Help > ActivateSee if that works for you.
Thanks,
KevinKevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
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Dan, Tero, Tim,
I hope you guys all file feature requests. This is a good one.
https://www.adobe.com/go/wishThanks,
KevinKevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter! -
[Gerald Goldman] “I was notified by Adobe to update to a new version of CC Connection. Ever since I did this I am not able to sync files.”
We know about the issue and are working on it. Only sync is not available at this time, all else is functioning normally.
Here’s the official word:
Creative Cloud file sync services are currently unavailable. We’re
working to restore service as soon as possible. To disable these error
alerts you can Turn Sync Off or Quit Creative Cloud Connection.You can always find the current status of Creative Cloud at:
https://status.creativecloud.comKevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter! -
Hi Tero,
I’m curious. Which NLE doesn’t mark out like that? Only Avid has an option to my knowledge.Thanks,
KevinKevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
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Hi Dave,
Some problems, I’ve heard, can be fixed by updating the firmware in your GoPro. Have you tried that?Kevin
Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter! -
Kevin Monahan
May 16, 2013 at 4:46 pm in reply to: On a deadline & my Premiere project will not openHi Steve,
Sorry that happened. Try this: Help > Deactivate, Restart Premiere Pro, Help > Activate
Let us know if that works.Thanks,
KevinKevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter! -
Kevin Monahan
May 16, 2013 at 4:44 pm in reply to: Ask a video pro seminar: Edit Your Way: What’s New in Adobe Premiere Pro CCBeginning in about 15 minutes: Ask a Video Pro free webinar @10am PST: https://bit.ly/zlyqha
Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
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Dan,
Yes, as I said, Avid has the feature. There, hold down CMD when marking out with the playhead. Feel free to make that request.Cheers,
KevinKevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
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Daniel,
In the mean time, you might try some of the workflow suggestions in this video.Some contents or functionalities here are not available due to your cookie preferences!This happens because the functionality/content marked as “Google Youtube” uses cookies that you choosed to keep disabled. In order to view this content or use this functionality, please enable cookies: click here to open your cookie preferences.
Cheers,
KevinKevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!