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Kevin Monahan
January 13, 2014 at 8:24 pm in reply to: Dodgy playback and horrendous output times recently in CC

Hi Joe,
Sorry about that. Can you file a bug then? https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Your 1024MB card should be working fine. I have seen some issues with the older AMD cards and the team is looking into the problem. In the mean time, I’ll investigate your issue from my side.

Thanks,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!

Posts by kev_mon
Kevin Monahan
January 13, 2014 at 7:57 pm in reply to: Why FCPX community seems to be much more active compared to PPRO community?

Tapio,
Check out these sites:

https://www.facebook.com/groups/premierepro/
https://www.premiumbeat.com/blog/category/premiere-2/
https://creativeclouduser.com
https://www.dvinfo.net/forum/adobe-creative-suite/
https://www.creativeimpatience.com
https://www.reduser.net/forum/forumdisplay.php?26-Adobe-Workflow
https://www.claygasbury.com
https://blogs.adobe.com/kevinmonahan/
https://premierepro.net/about/
https://www.retooled.net/?page_id=64
https://strypesinpost.com/blog/
https://uniquedesigners.wordpress.com/tag/premiere-pro/
https://mediastorm.com/blog/
https://www.creativebloq.com/tag/Creative-Cloud
https://nofilmschool.com/tag/premierepro/

Add that to the multitude of sites related to After Effects, and you’ve got quite a large amount of online community sites and info.

A lot of stuff going on, you just have to know where to look.

Cheers,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!

Posts by kev_mon
Kevin Monahan
January 13, 2014 at 7:53 pm in reply to: Premiere Pro CC on 10.68?

[Paddy Uglow] “Has anyone run the CC version of P-Pro on OSX 10.68? Any problems?”

Hi Paddy,
Premiere Pro CC requires OS X 10.7, or later. Sorry.

Thanks,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!
Kevin Monahan
January 13, 2014 at 6:40 pm in reply to: Dodgy playback and horrendous output times recently in CC

Hi Joe,
Sorry you are experiencing difficulty. Is your GPU one of those with only 512 MB of VRAM? If so, you may be experiencing less performance than previous versions. We had to increase our GPU requirements to be 1 GB or more, minimum, after 7.0.1 for Mercury Playback Engine GPU support. GPUs with 768 MB VRAM or less, should not have been approved previously anyway. Not sure how the 6750M with 512MB VRAM got past those requirements in the first place.

I recommend going with Software Only mode for the Mercury Playback Engine for now. You may want to look into getting a newer computer with a more modern GPU to get better performance in the future.

In the mean time, you can file a bug about your experience: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Thanks,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!

Posts by kev_mon
Kevin Monahan
January 9, 2014 at 11:16 pm in reply to: ADOBE CC Media pending forever in Premiere project

[Mike Cohen] “is it true you can’t go back from CC to CS6 premiere projects?”

Hi Mike,
You can try exporting an XML from Premiere Pro CC to open up in Premiere Pro CS6. There is no Save As CS6 function in Premiere Pro CC. Not sure about changing anything in a text file, though.

Thanks,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!
Kevin Monahan
January 8, 2014 at 10:06 pm in reply to: Impressive support from Adobe

Glad to hear it, Steve!!

Cheers,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!
Kevin Monahan
January 8, 2014 at 10:02 pm in reply to: ADOBE CC Media pending forever in Premiere project

Hi Sergio,
In general, it is not a good idea to update your version of Premiere Pro between projects. FWIW, as a CC member, you do still have access to CS6. That said, have you updated to the latest version of Premiere Pro CC?

Thanks,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!
Kevin Monahan
January 6, 2014 at 7:35 pm in reply to: Prelude 2.2 crash fix from Adobe

Very glad you got a workaround, Paul. Looks like a fix is in progress. Thanks again for filing bugs and posting about your issue.

Cheers,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!
Kevin Monahan
January 3, 2014 at 9:05 pm in reply to: Used to FCP 7, so how to do these things in latest PP CC?

Thanks, Ann!

[Ann Bens] “[Kent Beeson] ”
How to record VO’s in the timeline, while watching the timeline edit””

Are you running the latest version of Adobe Premiere Pro CC? If so, there is a new VO feature that is very easy to use. Just mark In to Out and click the Mic icon in the audio track and the countdown begins for the VO. If you don’t see the Mic icon, reset your workspace.

Thanks,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!
Kevin Monahan
December 17, 2013 at 4:52 pm in reply to: Batching into Premiere, starting with an Avid ALE file

Hi guys,
Found this link describing the process: https://forums.creativecow.net/thread/3/863014#863457

Cheers,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!

Posts by kev_mon

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