Joshua Helling
Forum Replies Created
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Hey Allen,
In the Blackmagic Control panel turn off the option to reduce jitter on pause. This will show the actual video instead of a still frame for you.
The issue with the Magic Mouse still exists. The problem here is that it is not consistent and does not happen on all machines. It’s been a real bear to try to figure out.
Sincerely,
Joshua
Director of Support
Blackmagic Design Inc. -
Hello Dave,
I responded to this in the original thread.
https://forums.creativecow.net/thread/124/876957Sincerely,
Joshua
Director of Support
Blackmagic Design Inc. -
Okay…I can clear that up (forgive me I have not re-read the entire thread)
The H.264 Pro Recorder will accept interlaced signals. But it will also convert them to progressive.
The LACK of interlaced support is a statement that means the customer was hoping for native interlaced encoding (meaning they put 1080i in, and get 1080i out as h.264. As is currently implemented you put 1080i in and you get 1080p out.
The comment of the quality of the de-interlacer is probably suggesting that the conversion from 1080i to 1080p does not mean that particular users expectations. There are questions I’d have about this in particular. Most importantly would be under what conditions was the de-interlacer not good enough? I would imagine that going 1080i to 1080p is very easy and not to involved, but going from 1080i to 720p might be more so. So the conditions there are important.
Anyways…I hope that helps to clarify.
Sincerely,
Joshua
Director of Support
Blackmagic Design Inc. -
Odd, the MJPEG codec should never have been removed from any particular OS build….But glad to hear you got it up and running.
Sincerely,
Joshua
Director of Support
Blackmagic Design Inc. -
I’ve been in and out of my office all day. But if you call our main line 408.954.0500. You should get ahold of Trina and tell her you’d like to talk to me. I’ll tell her to expect your call.
Sincerely,
Joshua
Director of Support
Blackmagic Design Inc. -
No problem at all.
Sincerely,
Joshua
Director of Support
Blackmagic Design Inc. -
I was trying to include a link.
The first was https://www(dot)mycablemart(dot)com
The faq was the same address with the following behind it:
/help/hdmi_which_one.phpnot sure why those links didn’t show up.
Sincerely,
Joshua
Director of Support
Blackmagic Design Inc. -
Yup….upgrading to 10.6.x would also stop this from happening.
Sincerely,
Joshua
Director of Support
Blackmagic Design Inc. -
I have tried this with our own HDMI-SDI converter. And on the FS100 it does work.
My thinking is there is a handshaking issue that is causing the devices to not communicate. And with the HDMI to SDI converter there is no handshake issue and it locks right up.
Of course I am not recommending or suggesting ANYONE go out and buy a converter to get this to work. We will fix this issue.
Sincerely,
Joshua
Director of Support
Blackmagic Design Inc. -
Actually our in house FS100 does show the problem. I tested it here in the US (I had it for a tradeshow) and when it didn’t work I sent it via carrier pigeon to Aus (just kidding, I sent it fast) so that the team could look at it.
So we are very serious about this and want to make sure that this issue is resolved as soon as possible.
Sincerely,
Joshua
Director of Support
Blackmagic Design Inc.