[Jon Doughtie]

Someone will hopefully chime in with a more desireable answer for you, which would mean we’d both learn something new.

My understanding of multicam sync in Premiere Pro is that it is dependent upon the footage being continuous, without breaks. Breaks would mean you would have to sync those segments manually.

Perhaps add-on audio sync software like Plural Eyes or something else would resolve this, but I do not have those options, so I cannot say.

System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2014 (as of 7/2015)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from HD MP4 and P2 MXF.

[Jon Doughtie]

Hi Lydia. Usually, when you get the “media offline” filler, it indicates Premiere Pro cannot find the original media in the location it was expecting it.

Has the media been moved? Or perhaps a drive designation changed?

If you still have the media, all is not lost. Premiere Pro just needs to know where to find it. I do not have CS4 in front of me, so I may not have the exact menu terminology, but we should be able to get close.

Find the media clip(s) in your bin, right-click them, and select “relink”. Now you can locate the original media and link it back to the project. It should then re-appear in your timeline and monitors.

System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2014 (as of 7/2015)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from HD MP4 and P2 MXF.

[Jon Doughtie]

If you are encoding to MPEG-2 for DVD, you realize that is far too large for DVD, right?

Unless you are able to write to dual layer DVD-9, that is.

System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2014 (as of 7/2015)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from HD MP4 and P2 MXF.

[Jon Doughtie]

How is the external drive formatted?

What is the file size when the export stops?

System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2014 (as of 7/2015)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from HD MP4 and P2 MXF.

[Jon Doughtie]

Hi Joe. The issue was not cache files – we have them going to another drive. The issue was temp files. These must be dealt with manually.

System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2014 (as of 7/2015)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from HD MP4 and P2 MXF.

[Jon Doughtie]

I can’t really say whether your OS is part of the problem. But if yous system works fine except for this singular issue, it suggests that Win8 is not part of the problem.

Let me encourage you to add your system specs and software version information into your posting signature. Having that information immediately available will often help folks diagnose issues.

I occasionally read about other folks having trouble accessing material from exFAT- formatted drives.

System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2014 (as of 7/2015)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from HD MP4 and P2 MXF.

[Jon Doughtie]

I apologize, Julie. I probably wasn’t real clear in my explanation.

I’m thinking that you might take the original Sony raw footage, load it into Adobe Media Encoder, and transcode it to something your system might find easier to deal with.

If you look under the Broadcast presets, for example, you’ll see a folder named “DNxHD MXF OP1a”. YOu will dins subfolders in there for different HD resolutions, scans, and frame rates. In each of those subfolders you will find multiples settings – DNX 145, DNX220 and DNX 220x. The smaller the number, the more compressed it is – smaller file size. Pick one with resolution, scan, and frame rate that matches your original footage and convert the footage to that setting.

Then try that converted footage in your project in place of the original footage and see if the problem disappears.

System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2014 (as of 7/2015)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from HD MP4 and P2 MXF.

[Jon Doughtie]

Indeed. I had a friend in recently, finishing a short project for him. Our work together goes back to the mid-80s. He was observing what was possible now, and thinking of what we could have done those many years ago.

I do not miss tape-to-tape editing and composite video!

System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2014 (as of 7/2015)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from HD MP4 and P2 MXF.

[Jon Doughtie]

Perhaps you might transcode a segment, and see if the problems abate. If so, it may be a codec issue. Do you know the codec used for the files you have?

System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2014 (as of 7/2015)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from HD MP4 and P2 MXF.

[Jon Doughtie]

I have had pauses on rare occasions like this, even repeated crashes. In my particular experience, it would consistently happen on a certain clip or area of a clip.

Rendering that clip to a different codec and replacing it would clear the problem up almost every time.

Your mileage may vary.

System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2014 (as of 7/2015)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from HD MP4 and P2 MXF.