Forum Replies Created

Page 11 of 31
  • Joe Womble

    August 15, 2008 at 3:39 pm in reply to: Quicktime 7.5

    3.0.1 supports Quicktime 7.4.5 at this time. I haven’t tried going beyond that for obvious reasons. I suggest you wait until it’s approved to start using it with 7.5.

    Regards,

    Joe Womble

  • Joe Womble

    August 9, 2008 at 10:13 pm in reply to: Uninstall and re-install Media Composer on a Mac

    Jack,

    When uninstalling and re-installing the software, there may be some folders that you will have to clean up before the re-install (or before installing newer builds). To clean up folders:

    1. Uninstall your existing Avid editing applications. This includes any helper applications such as FilmScribeâ„¢ or EDL Manager.

    2. Remove the following Registry keys on your system if they still exist after the uninstallation process.

    HKLM/Software/Avid Technology/productname
    HKLM/Software/Avid Technology/AVX Plug-ins

    3. From the following folders, remove any folders that do not have custom data in them that you want to keep. If you do have custom data, copy the data to the new locations after step 4.

    C:/Documents and Settings/AllUsers/ApplicationData/Avid/productname
    C:/Program Files/Avid/Productname
    (Vista) C:/ProgramData/Avid/Productname

    4. Install the new Avid editing application.

    MAC Uninstall Issue:

    There might be an issue with the way the Avid Uninstaller application runs. This bug is where the Uninstaller file may accidentally delete your icons from the Dock. This would only happen if you are Uninstalling software to move up to a new Build, or Uninstalling the software for troubleshooting reasons. Avid is aware of this bug and is addressing it.

    Regards,

    Joe Womble

  • Joe Womble

    May 4, 2008 at 1:03 pm in reply to: Avid Full Screen Playback FX3500

    I would un-install/re-install the hardware. And be sure to re-boot. It sounds like there may be some leftover reference to the previous video card. Once you are back up, make sure you check the options in Avid for FSP to “on” and “select this monitor” for FSP.

    Regards,

    Joe Womble

  • Joe Womble

    May 4, 2008 at 3:22 am in reply to: Avid Full Screen Playback FX3500

    This is a supported card. According to the 2.8.1 Readme:

    The supported NVIDIA graphics driver is version 91.85.

    Regards,

    Joe Womble

  • Joe Womble

    May 1, 2008 at 12:42 am in reply to: MXF Audio Not Re-linking Completely

    David,

    I’ve had this problem occur from time to time as well. Delete the database files on the hard drives where the media lives, let Avid re-build them, and see if your media either comes back on its own or can be re-linked.

    Regards,

    Joe Womble

  • Joe Womble

    April 14, 2008 at 6:32 pm in reply to: New Avid 2008 products introduced

    A little clarification from Avid:

    We are very excited about Frank coming on board at Avid into the product management editor team!

    Just to clarify – Frank is taking on the position of Product Designer working closely with myself who is the Media Composer Product Manager, Greg Staten (Product Designer for editors), Steve McNeill (Product Designer for editors) Olivier Karfis (Product Manager for editors) and Tim Claman (Director of Product Management for editors)

    Best Regards
    Owen

    Owen Walker
    Product Manager
    Avid Technology Inc

  • Joe Womble

    April 14, 2008 at 2:38 pm in reply to: New Avid 2008 products introduced

    Grinner wrote:

    “I have always felt a company like Avid should have an editor on staff.”

    There are MANY talented editors on staff at Avid, but it was just announced that one of the best editors around has been hired. Frank Capria, from the Boston area, will be Product Manager for Media Composer. Congrats to both Frank and Avid on this announcement.

    Regards,

    Joe Womble

  • Joe Womble

    April 14, 2008 at 2:04 pm in reply to: Adrenaline box question.

    Scott,

    Just announced new pricing:

    Avid MC $2,495 (upgrades $295 or $995)

    Mojo SDI $2,495

    Mojo DX & MC $9.995

    MC & Nitris DX $14,995

    Symphony & Nitris DX $36,995

    Regards,

    Joe Womble

  • Joe Womble

    April 4, 2008 at 12:21 am in reply to: XDCAM HD playback on the timeline

    The Nitris ReadMe says on multiple occasions to transcode to DNxHD to get around XDCAM issues. It even suggests the same for DVCPRO HD:

    “Avid Symphony Nitris cannot always play back native DVCPRO HD media without dropping frames. This is due to the fact that on playback, the system has to create a version
    of the media at 1920×1080 at full resolution on-the-fly.
    Workaround: Transcode the media to Avid DNxHD or uncompresssed HD for real-time playback.”

    So I guess transcoding is the way to go.

    Regards,

    Joe Womble

  • Joe Womble

    April 3, 2008 at 12:30 am in reply to: XDCAM HD playback on the timeline

    Rick,

    Which Avid software?
    Which XDCAM data rate? 35Mbps?
    What’s your hardware profile?

    Regards,

    Joe Womble

Page 11 of 31

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