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Activity Forums Avid Media Composer Avid Full Screen Playback FX3500

  • Avid Full Screen Playback FX3500

    Posted by Lav Bodnaruk on May 4, 2008 at 3:05 am

    Hi guys,

    I am finding myself in a bit of a problem. I upgraded my graphics card to Nvidia Quadro FX 3500 from Nvidia GeForce 7600GT and I cannot get the Full Screen Playback (FSP) to work any more? I have tried a zillion (a slight over exagguration, but it certainly feels like it) drivers to get it working on my Media Composer 2.8.1 and no luck.

    I am hoping that someone out there, who is also running the FX3500, might be able to tell me what is the driver they are using? I tried the latest driver, and worked my way down as much as I could. The video plays and works fine on all other aspects other then the full screen playback.

    And the funny thing is, before the update, the GeForce card was running it all OK on its latest driver from Nvidia web site – not the case with the Quadro.

    thank you
    Lav

    Marco Castros replied 17 years, 10 months ago 7 Members · 18 Replies
  • 18 Replies
  • Joe Womble

    May 4, 2008 at 3:22 am

    This is a supported card. According to the 2.8.1 Readme:

    The supported NVIDIA graphics driver is version 91.85.

    Regards,

    Joe Womble

  • Lav Bodnaruk

    May 4, 2008 at 4:35 am

    Thanks Joe.
    I am actually using that particular driver right now and there is no Full screen Preview. The message is that typical one that states the graphics card is not supported and to visit the avid support page – it doesn’t give me any more info on why it is not working.

    Any thoughts on what it could be if not the driver?

    thank you
    regards,
    Lav

  • Joe Womble

    May 4, 2008 at 1:03 pm

    I would un-install/re-install the hardware. And be sure to re-boot. It sounds like there may be some leftover reference to the previous video card. Once you are back up, make sure you check the options in Avid for FSP to “on” and “select this monitor” for FSP.

    Regards,

    Joe Womble

  • Lav Bodnaruk

    May 4, 2008 at 1:35 pm

    Hi JOE,

    thank you for your post. Unfortunately, I am still no where closer to getting the FSP to work. I have take the driver of the new card off, removed the hardware, restarted numerous times and basically did everything from scratch. I then got it back up with the 91.85 driver.

    Again, no full screen playback is available.

    I have configured the advanced settings of the card as per avid help file, moving the Hardware Accelerator slider. I have even tried locking FSP in the console…

    If anyone has any ideas of why I am unable to get the FSP going on, please let me know? I am doubting that a card can be damaged, as everything else is working. I am doubting that there is any issues with the monitors used, since the FSP worked on my previous card (which i have also tried to put BACK IN and it still works with it! how bizzare!) which suggests that the settings in the software are also OK?

    My guess is that there is a clash between the settings of the card and the Avid, and that it is probably something really obvious…

    Thank you!
    Regards,
    Lav

  • Jon Zanone

    May 5, 2008 at 11:36 am

    What OS / machine specs are you running?

    Jon

    “So you want to throw out the old you – but the old you is old enough to know it won’t make it better”
    Del Amitri – “Make it Better”

  • Mike Dow

    May 5, 2008 at 2:20 pm

    Are you using the driver that came with the AVID software ie: C:\Program Files\Avid\Utilities\nVidia\WinXP_2k(91.85).exe ?

    The MD

  • Lav Bodnaruk

    May 6, 2008 at 2:04 am

    Hi guys,
    Yes, I am running the driver 91.85 which was found in the Nvidia Utilities folder of the Avid (Program Files). I have set this driver up through hardware acceleration as mentioned in the read me file (not that any of it enabled the fulls screen playback).

    I am running this on XP SP2

    My machine is made up of: Intel Core Quad Q6600 @2.4GHz processor, Gigabyte x38 DS5 motherboard, 4GB of 1066HMz RAM (although only 3.5GB shows as it is 32bit OS not 64bit), the mysterious Graphics Card “Nvidia Quadro FX3500”, bunch of drives i.e. one for OS that is 150gb SATA II and 4 on raid 0 (sata II 320GB).

    I also have BlackmagicDesign Multibridge but that is not plugged in when I try and run AVID. This was purchased for any imports I may need to do (instead of Mojo).

    Hope this helps.
    For some reason I am thinking it might be quicktime that is clashing with the card? Is there a particular setting one has to do for the quicktime to work with Avid? I remember having to go to Advanced TAB of the QuickTime and switching SAFE MODE GDI only on. This is something I had to do when I had my Nvidia GeForce running as the AVID was popping up with error messages. Now, with the FX3500, regardless of what I click there, there are no errors – but also no FSP.

    Thank you!
    Lav

  • Michael Hancock

    May 6, 2008 at 11:57 am

    [Lav Bodnaruk] “For some reason I am thinking it might be quicktime that is clashing with the card? Is there a particular setting one has to do for the quicktime to work with Avid? I remember having to go to Advanced TAB of the QuickTime and switching SAFE MODE GDI only on.”

    Are you running quicktime 7.4 or 7.4.x? Avid isn’t approved to run with those versions of quicktime–the highest it’s approved for is 7.3.

    If you’re not running 7.3, download it, uninstall your current version, and install it. Try then. It’s about all I can think of at this point.

    And you said you did set your drivers up according to this, right?

    nVidia Driver Setup for Avid

    Michael.

  • Lav Bodnaruk

    May 6, 2008 at 12:20 pm

    Thank you for your reply Michael. I was in fact running 7.4.X PRO QT, which never presented any problems with the uncertified Nvidia GeForece 7600GT that i had prior to this FX3500 Quadro card for playback of the Full Screen.

    None the less, in a hope it would help, I have removed it and have gotten the QT 7.3 version on there now.

    Unfortunately, there is still no FSP.

    And yes, I did follow the instructions as per that link you had posted.

    I am on the end of my wits here. No idea what else to have a stab at. If anyone thinks of anything, please let me know. I am at that stage where I am considering a complete format and start from scratch, even though I am in the middle of the project right now, because editing without FSP is not my thing… and I am really only set-up for that to work (i.e. no client monitor at all right now)

    thanks again
    Lav

  • Annaël Beauchemin

    May 6, 2008 at 10:41 pm

    one last thing to check before buying an approved system…

    in the Settings -> Video Display

    is “OpenGL Hadrware” set to “Quadro FX 3500” or “Software OpenGL”? It should be set to the video card, not software.

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