Hi Shane, thank you for your response – No, we didn’t install anything new. When I hit the add folder (or, even choose ‘Add Custom Path” on the right), the folder (sometimes) shows up on the left, but when it does, it doesn’t show the clips, or allow me to “Add selection to cue”.
It’s very bizarre. We even tried copying the Contents, etc folder to the desktop (in case it was an issue with the drive or the USB port), and still the same thing happens.
Thanks again for responding…
Jennifer